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Linchpin Technologies
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Customer Support Executive

Customer Support Executive

Linchpin Technologies

0 - 3 years

0 - 4 Lacs

Mohali Punjab India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Domestic customer support International Customer Support phone support Chat support Email Support Customer query resolution

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues while maintaining high service standards Document interactions and follow up as necessary to ensure customer satisfaction Collaborate with internal teams to escalate and resolve complex issues Maintain a positive and customer-centric attitude during all interactions Candidate Profile: Freshers and experienced candidates are welcome to apply Strong problem-solving skills and ability to handle multiple communication channels Ability to work effectively in a team-oriented environment Comfortable working in a dynamic and fast-paced setting Willingness to learn and adapt to new processes and technologies

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Linchpin Technologies

www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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