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customer-support-executive

customer-support-executive

Labglo

0 - 2 years

2 - 4 Lacs

thiruvananthapuram

Posted:-1 days ago| Platform:

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Skills Required

basic ticketing interpersonal skills query resolution focus e-commerce customer support executive customer support customer engagement crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

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What We re Looking For

Proven experience in customer support focused on eCommerce platforms and transactions

Strong understanding of eCommerce transaction tickets and query resolution processes

Excellent verbal and written communication skills, with emphasis on customer engagement in IT/eCommerce settings

Proficient in CRM tools, ticketing systems, and basic reporting software

Comfortable working in a rotational shift schedule

Highly organized with strong attention to detail

Patient, empathetic, and proactive in resolving customer issues

Strong problem- solving skills with the ability to multitask in a fast- paced IT service environment

Friendly and professional demeanor with excellent interpersonal skills

Location: Trivandrum,Kerala

jobs@labglo. com

More Jobs at Labglo

customer-support-executive

thiruvananthapuram

Experience: Not specified

INR 2 - 4 Lacs

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