Posted:3 days ago|
Platform:
On-site
Full Time
Urgent job opening with one of our prestigious client
CTC- upto 3.6 LPA
Job Description – Customer Support Executive
• Serve as the point of contact for customers enquiries via phone, email, chat. • Respond promptly and professionally to customer inquiries, concerns, and complaints. • Identify and troubleshoot customer issues, providing accurate and timely solutions. • Timely escalate complex problems to the appropriate department or supervisor when necessary. • Ensure customer satisfaction by exceeding service expectations and building positive relationships. • Follow up with customers to ensure their issues are resolved to their satisfaction.
Required Skills • Any Graduate with 1-2 Years of experience in customer support. • Strong Communication (Written/Oral) • Strong problem-solving skills • Quick on toes response • Database Management
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