Intelene

Urgent job opening with one of our prestigious client CTC- upto 3.6 LPA Job Description – Customer Support Executive • Serve as the point of contact for customers enquiries via phone, email, chat. • Respond promptly and professionally to customer inquiries, concerns, and complaints. • Identify and troubleshoot customer issues, providing accurate and timely solutions. • Timely escalate complex problems to the appropriate department or supervisor when necessary. • Ensure customer satisfaction by exceeding service expectations and building positive relationships. • Follow up with customers to ensure their issues are resolved to their satisfaction. Required Skills • Any Graduate with 1-2 Years of experience in customer support. • Strong Communication (Written/Oral) • Strong problem-solving skills • Quick on toes response • Database Management