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Customer Support Executive

Customer Support Executive

IGT Solutions

0 - 4 years

0 - 3 Lacs

Gurugram

Posted:2 hours ago| Platform:

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Skills Required

Customer Support Airline Process Travel Process Voice Process International Voice Process Customer Service Airlines Bpo Voice GDS Customer Care International Calling Amadeus

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation must - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Details- 9817767116

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IGT Solutions

www.igtsolutions.com

Information Technology and Services

New Delhi

4000+ Employees

200 Jobs

Key People

M. S. S. Gopala Krishnan

CEO
Ramu Reddy

Group Chief Financial Officer
Ravi Kumar

Head of Global Delivery

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Customer Support Executive

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