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Customer Support Executive

Customer Support Executive

Tech Mahindra

1 - 4 years

3 - 4 Lacs

Noida New Delhi Greater Noida

Posted:2 hours ago| Platform:

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Skills Required

Net Promoter Score Chat Support International BPO US Process Telecom Billing Customer Satisfaction Customer Retention CSAT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tech mahindra is hiring for International Chat Process. Candidates having minimum 12 months of experience in International BPO Roles and Responsibilities Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteous demeanor at all times. Meet performance targets set by the company for quality, productivity, and sales metrics. Collaborate with team members to achieve common goals. Desired Candidate Profile Strong communication skills in English language Ability to work on rotational shifts including night shifts. Proficiency in handling multiple tasks simultaneously while maintaining accuracy. Minimum 12 months of experience in international chat process Perks & Benefits Rotational shifts Rotational off Both side cab facility 5 days working Loyalty bonus Looking for immediate joiner. For more details : Contact : Yukta Vats - 9711498317, Yukta.Vats@techmahindra.com Anuradha Gupta - 8383846755, Anuradha.Gupta@techmahindra.com Vaishnavi - 9873794764, Vaishnavi.Gupta2@techmahindra.com

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Tech Mahindra

www.techmahindra.com

Information Technology & Services

Noida

125,000+ Employees

837 Jobs

Key People

CP Gurnani

Managing Director & CEO
Vivek Agarwal

Global Head - Strategy and Marketing
Rohit Anand

Chief Financial Officer

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Customer Support Executive

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