Customer Support Executive

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

HeadFox is a Jaipur-based company that manufactures Smart Helmets. Founded in 2017, HeadFox aims to bring superior design and high-quality smart wearable products to consumers and institutions globally. The company is dedicated to innovation and revolutionizing the market through thorough research. HeadFox is committed to creating groundbreaking, easy-to-use, and affordable smart wearables for the world.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Jaipur. The Customer Support Executive will handle day-to-day tasks including providing customer support, ensuring customer satisfaction, managing online support, delivering customer service, and offering technical support.

Qualifications

  • Customer Support, Customer Satisfaction, Customer Service skills
  • Experience with Online Support and Technical Support
  • Excellent communication and interpersonal skills
  • Ability to handle customer queries efficiently and effectively
  • Problem-solving skills and attention to detail
  • Previous experience in a similar role is beneficial
  • Proficiency in basic computer applications and support tools

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