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Home
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Jobs in pune
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Wipro
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Customer Support Executive. Freshers Only

Customer Support Executive. Freshers Only

0 - 1 years

|

2 Lacs

Posted:12 hours ago| Platform:

Apply

Skills Required

blended process communication skills spoken english written communication verbal communication fluent english bpo customer service mail drafting voice process advanced ms excel strong communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via email, chat, and voice processes.
Provide excellent communication skills to resolve issues efficiently.
Utilize advanced MS Excel skills for data analysis and reporting purposes.
Draft professional emails using strong writing abilities.
Demonstrate proficiency in BPO non-voice processes.

Desired Candidate Profile

0-2 years of experience in a similar role (customer service or related field).
Advanced knowledge of MS Excel with expertise in formulas, charts, and reports.
Excellent written communication skills for drafting clear and concise emails.
Strong verbal communication skills for effective interaction with customers & Clients.

24/7 Rotational Shift and Night Shift

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Information Technology & Services

Bengaluru

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