Customer Support Executive - Fresher

0 - 4 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are looking for a Dynamic Customer Service Executive to join an e-commerce brand in Mumbai. **Role Overview:** As a Customer Service Executive, your primary responsibilities will include: - Handling customer queries through chats, calls, and emails. - Tracking order status, delivery timelines, and customer feedback. - Maintaining CRM records and providing assistance in reporting and data analysis. **Key Responsibilities:** - Handle customer queries through chats, calls, and emails. - Track order status, delivery timelines, and customer feedback. - Maintain CRM records and assist in reporting and data analysis. **Qualifications Required:** - Bachelors degree in a relevant field with 0-2 years of experience in backend customer service (Freshers are welcome). - Good communication and interpersonal skills. - Proactive attitude and willingness to learn. - Ability to multitask and meet deadlines in a fast-paced environment. You are looking for a Dynamic Customer Service Executive to join an e-commerce brand in Mumbai. **Role Overview:** As a Customer Service Executive, your primary responsibilities will include: - Handling customer queries through chats, calls, and emails. - Tracking order status, delivery timelines, and customer feedback. - Maintaining CRM records and providing assistance in reporting and data analysis. **Key Responsibilities:** - Handle customer queries through chats, calls, and emails. - Track order status, delivery timelines, and customer feedback. - Maintain CRM records and assist in reporting and data analysis. **Qualifications Required:** - Bachelors degree in a relevant field with 0-2 years of experience in backend customer service (Freshers are welcome). - Good communication and interpersonal skills. - Proactive attitude and willingness to learn. - Ability to multitask and meet deadlines in a fast-paced environment.

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