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Fancall Private Limited
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Customer Support Executive

Customer Support Executive

Fancall Private Limited

0 years

2 - 3 Lacs

Ahmedabad Gujarat India

Posted:1 month ago| Platform:

Apply

Skills Required

support video service magic resolve communication engagement retention

Work Mode

On-site

Job Type

Full Time

Job Description

About Us

Fancall is the first-ever creator meetup platform for fans to enjoy personal video calls with their beloved Creators. We're more than an app; we're a bridge connecting fans to creators beyond the screen.

Who We're Looking For

We're on the hunt for a Customer Relationship Executive who's a people person at heart. You're the right fit if you're approachable, empathetic, and have a knack for making everyone feel at ease. Your mission will be to keep our creators and their fans happy and engaged.

Your Role

Be the go-to person for our creators, handling their accounts and any questions they might have.
Deliver top-notch customer service that keeps everyone smiling and coming back for more.
Work magic with our team to make our service smoother and better every day.
Talk, negotiate, and charm your way into meeting our brand's goals and our creators' needs.

Do You Have What It Takes?:

A solid background in customer relationship managment, bonus points if it's in a similar field.
A way with words and the ability to persuade and resolve issues like a pro.
The superpower to work solo or team up like a superhero squad.
An eagle eye for details and a brain that loves solving puzzles.

Join Us

If building meaningful connections is your thing, and you've got the qualities we're after, we'd love to meet you.Apply now to become a part of the Fancall family where every call counts!Skills: customer support,customer service representatives,communication,customer engagement,problem solving,customer retention,customer service

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Customer Support Executive