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Customer Support Executive

0 years

0 Lacs

Andheri, Mumbai, Maharashtra

Posted:3 weeks ago| Platform: Indeed logo

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Skills Required

support service communication chat data surveys resolve multilingual

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview We are seeking a Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. If you have a passion for helping customers and possess strong communication skills, we want to hear from you. Duties Handle inbound customer inquiries via phone, email, and chat Assist customers with product information, orders, and issue resolution Process orders accurately and efficiently Conduct data entry and maintain customer records in our system Utilize computerized systems to track, gather information, and troubleshoot customer issues Perform outbound calling for follow-ups and customer satisfaction surveys Requirements Proven experience in customer service or a related field Strong analytical skills to assess and resolve customer inquiries Excellent communication skills both verbal and written Multilingual abilities are a plus Experience in sales or outbound calling is advantageous Job Type: Full-time Pay: ₹22,000.00 - ₹27,000.00 per month Work Location: In person

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Eway IT Solutions Pvt. Ltd.

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