Customer Support Executive

0 - 1 years

1 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, visits, and chats to resolve customer queries and concerns.
  • Process customer requests, troubleshoot issues, and escalate complex problems when necessary.
  • Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.
  • Manage social media platform for solving customer quaries

Desired Candidate Profile

  • Fluent English communication skills (written & spoken).
  • 0-1 year of experience Customer support.
  • Excellent documentation skills for maintaining accurate records of customer interactions.
  • Strong query resolution abilities to handle multiple tasks simultaneously.

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Experience:

  • Customer support: 1 year (Preferred)

Work Location: In person

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