Customer Support Executive - Direct Billing

Omega Healthcare

1 - 3 years

1 - 3 Lacs

bengaluru

Posted:7 hours ago| Platform:

Apply

Skills Required

customer support healthcare industry cross-sell support executive customer satisfaction customer service upsell healthcare

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.

Roles and Responsibility

Respond to customer inquiries and resolve issues professionally and promptly.
Provide excellent customer service through various communication channels.
Resolve customer complaints and concerns in a timely and efficient manner.
Collaborate with internal teams to improve overall customer satisfaction.
Develop and maintain a thorough understanding of our products and services.
Identify opportunities to upsell and cross-sell products or services.

Job Requirements

Proven experience in customer support or a related field.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong analytical and critical thinking skills.
Proficient in using computer software and technology.
Ability to build strong relationships with customers and internal stakeholders.

More Jobs at Omega Healthcare

LEAD - DELIVERY QUALITY

Bengaluru

5 - 8 yrs

INR 8 - 9 Lacs

AR Associate

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

AR ASSOCIATE

Trichy

Experience: Not specified

INR 1 - 4 Lacs

AR Associate

Coimbatore

Experience: Not specified

INR 1 - 4 Lacs

Process Associate

Coimbatore

Experience: Not specified

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.