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Customer Support Executive

Customer Support Executive

Creditmantri Finserve

0 - 5 years

1 - 3 Lacs

Chennai

Posted:3 weeks ago| Platform:

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Skills Required

Telugu Malayalam Kannada Hindi Customer Support Banking Process Domestic Voice Process Bpo Voice Collections Process Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Company: Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other. We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities. Role & responsibilities 1.Perform inbound & Outbound Customer calls. 2. Explaining about Credit and Cibil Score to the customer. 3 . Understand credit concerns customers have when their loan or credit card gets rejected. 4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus. Preferred candidate profile 1. Hindi is Mandatory 2. No Night Shift ( Only General shift 9:30am -6:30 pm) 4. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000) 5. Providing DRA Certification 6. Half Yearly Increment & Annual Increment 7. Salaries paid on time 8. Freshers will be preferred Interested Candidates share your resume to : Monica : 9790850988 E- Mail ID : monica@creditmantri.com

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Creditmantri Finserve

www.creditmantri.com

Financial Services / Fintech

Bangalore

51-200 Employees

6 Jobs

Key People

Manoj Kumar

CEO & Co-Founder
S. Suresh

CTO
Aparna K. Krishnan

Head of Marketing

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Customer Support Executive

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