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Customer Support Executive

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Company: COOX (pronounced as Cooks) is India’s leading platform that lets you book Professional Chefs, Daily Cooks, Bartenders, Waiters and Kitchen Cleaners for occasions like house parties, birthdays, weddings, and special events at home. We have served over 5 Lakh people and built a network of 3,000+ trained service professionals in more than 20 cities of India. Roles & Responsibilities: Managing end to end bookings, service and operations Responsible for supply generation by onboarding and training new partners Responsible for enrichment and constant supply of partner for the area assigned Handling customer queries and complaints in a timely manner Call potential partners to explain business product and service offerings Coordinate with clients, vendors and supply team Working with other department to improve the product and the process of the company Define and analyze metrics and KPIs to efficiently track progress Perks: Rewards, Incentives & Bonuses Special Meals & Food Trials Startup Exposure Full of Learning’s Other Details: Need people who are energetic, confident and street smart Great communication and soft skills  Foodies are preferred Show more Show less

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COOX

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