Customer Support Executive

1 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

AMF Synergy Vision is hiring Customer Support Executives for a Banking Voice Process. This role involves handling customer queries, resolving issues, and providing seamless support in Kannada and English.

Key Responsibilities:

  • Handle inbound/outbound customer calls related to banking services.
  • Provide accurate and timely resolutions to customer queries.
  • Adhere to process guidelines and maintain high service quality.
  • Ensure customer satisfaction through effective communication.

Requirements:

Education: Graduation mandatory (any degree).
Languages: Fluent in Kannada & English (spoken/written).
Shift Flexibility: Rotational shifts, including nights and weekends.

  • Male Candidates: 6:00 AM – 12:00 AM (9-hour shift).
  • Female Candidates: 6:00 AM – 10:00 PM (9-hour shift).
  • Cab Facility: Drop cab provided post-10:00 PM (within 15KM radius).

Details:

  • Training: 30-45 days (paid).
  • Salary: ₹18,000 CTC/month (₹16,000 in-hand after PF deductions).
  • Work Location: Ambattur Industrial Estate, Chennai – 600058.
  • Week Off: 1 rotational day off per week.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 1 year (Required)

Language:

  • Kannada (Required)
  • English (Required)

Location:

  • Chennai, Tamil Nadu (Required)

Work Location: In person

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