Posted:3 months ago|
Platform:
On-site
Full Time
Role: Customer Support Executive
Location: Bengaluru, Karnataka (On-site)
Day-to-Day Responsibilities
1. Voice Support: Handle customer calls in a professional and courteous manner, providing information, assistance, and resolving issues related to our products/services.
2. Issue Resolution: Identify customer needs, troubleshoot problems, and offer solutions to ensure customer satisfaction.
3. Communication: Clearly articulate information, instructions, and solutions to customers in English, Hindi, and a Southern Indian language.
4. Documentation: Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
5. Feedback Collection: Gather customer feedback and report insights to improve service quality and customer satisfaction.
6. Compliance: Adhere to company policies, procedures, and quality standards while handling customer interactions.
Requirements :
Job Type: Full-time
Pay: ₹11,851.57 - ₹20,000.00 per month
Expected Start Date: 22/09/2025
A2A Trading
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