1 years
0 Lacs
Posted:16 hours ago|
Platform:
On-site
Full Time
📞 Handle inbound and outbound voice calls with empathy and professionalism
🧩 Address and resolve customer queries efficiently
📝 Maintain accurate records of customer interactions
🤝 Collaborate with internal teams to ensure smooth issue resolution
💬 Communicate clearly, both verbally and in writing
🏥 Coordinate with customers, labs, and hospitals to ensure seamless service delivery
✅ 6 months to 1 year of experience in a voice-based customer support role
✅ Calm, composed, and customer-first mindset
✅ Ability to thrive in a fast-paced environment
✅ Basic computer knowledge; CRM experience is a plus
📌 Or message us directly here on LinkedIn
Next Mantra Solution Private Limited
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