Customer Support - domestic voice (All graduates)

0 - 3 years

0 Lacs

Posted:19 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Top MNC is expanding its team Customer Support (Voice Process)

Location:

Launch your career with a leading MNC!
An esteemed multinational company is actively hiring Customer Support Associates for its Domestic Voice Process team. If youre a strong communicator with a customer-first attitude, this is your chance to grow professionally in a supportive and rewarding environment.

Key Responsibilities:

  • Manage incoming and outgoing calls from domestic customers

  • Resolve queries, concerns, and service requests promptly and effectively

  • Provide accurate information on products and services

  • Maintain a courteous and professional tone throughout customer interactions

  • Update customer records and call logs in the system

  • Achieve performance benchmarks like call quality, resolution rate, and customer satisfaction (CSAT)

Who Can Apply:

  • Experience: 0 to 3 years in BPO/Customer Support/Voice-based roles

  • Strong communication skills in English and regional languages (English + Hindi preferred)

  • Willingness to work in rotational day shifts 

  • Basic computer knowledge and typing ability

  • Energetic, positive mindset with a drive to learn and grow

Interested Connect with us:

 

Best wishes from Personal Network!

 
 

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