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Customer Support Coordinator

0 years

1 Lacs

andheri mumbai maharashtra

Posted:1 week ago| Platform: SimplyHired logo

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Skills Required

english microsoft office computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support & Service Coordinator (Female Candidates Can Apply)

Key Responsibilities:

  • Answer incoming phone calls and log service complaints.
  • Assign service calls to field/service engineers and update status in the system.
  • Forward customer issues to the right department and generate support tickets.
  • Follow up with customers for pending payments.
  • Maintain engineers attendance records.
  • Support the service department with admin and coordination tasks.
  • Check and respond to service-related emails daily.
  • Prepare and share basic reports as needed.

Requirements:

  • Basic computer knowledge (MS Office, Email, etc.)
  • Good communication skills (English,Hindi,Marathi)
  • Willingness to learn and grow
  • Fresher can apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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Space Office System (I) P Ltd

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