Aayuri Bridal Couture

Act as the primary point of contact for customer inquiries related to service delivery. Ensure timely and effective resolution of customer issues, escalations, and service requests. Monitor and track service delivery performance, ensuring compliance. Coordinate with internal teams (operations, technical support, sales, etc.) to fulfil service commitments. Document and update customer interactions Participate in process improvement initiatives to enhance customer experience and service efficiency. Provide regular updates and reports to management regarding service delivery performance and customer feedback. Maintain knowledge of company products, services, and updates to support accurate customer communication.