Customer Support Coordinator

As a Customer Support Coordinator, you will play a crucial role in managing customer inquiries to ensure prompt and professional resolution. Your excellent communication skills, customer-centric approach, and efficient problem-solving abilities will contribute to the overall satisfaction of our customers. Key Responsibilities: - Respond to customer inquiries via phone, email, and live chat promptly and professionally. - Identify and assess customers' needs to deliver satisfactory solutions. - Cultivate trust and sustainable relationships with customers through effective communication. - Provide accurate, valid, and comprehensive information using appropriate methods and tools. - Address customer complaints, offer suitable solutions within time limits, and follow up for resolution. - Maintain detailed records of customer interactions, transactions, and feedback. Qualifications Required: - Proven experience in customer support or as a Client Service Representative. - Proficiency in phone contact handling and active listening. - Strong communication and presentation skills. - Ability to multitask, prioritize tasks, and manage time efficiently. (Note: No additional details about the company were provided in the job description.) As a Customer Support Coordinator, you will play a crucial role in managing customer inquiries to ensure prompt and professional resolution. Your excellent communication skills, customer-centric approach, and efficient problem-solving abilities will contribute to the overall satisfaction of our customers. Key Responsibilities: - Respond to customer inquiries via phone, email, and live chat promptly and professionally. - Identify and assess customers' needs to deliver satisfactory solutions. - Cultivate trust and sustainable relationships with customers through effective communication. - Provide accurate, valid, and comprehensive information using appropriate methods and tools. - Address customer complaints, offer suitable solutions within time limits, and follow up for resolution. - Maintain detailed records of customer interactions, transactions, and feedback. Qualifications Required: - Proven experience in customer support or as a Client Service Representative. - Proficiency in phone contact handling and active listening. - Strong communication and presentation skills. - Ability to multitask, prioritize tasks, and manage time efficiently. (Note: No additional details about the company were provided in the job description.)