Customer Support Associate

Ghrs Training

1 - 4 years

1 - 4 Lacs

Pune Maharashtra India

Posted:12 hours ago| Platform: Foundit logo

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Skills Required

Outbound Customer Service International Voice Process Communication Skills customer-centric Quick Learner Adaptable

Work Mode

On-site

Job Type

Full Time

Job Description

GHRS Training

Key Responsibilities:

Handle inbound and/or outbound customer inquiries with professionalism and efficiency via voice communication.
Provide accurate information, troubleshoot issues, and resolve customer concerns in a timely manner.
Maintain a high level of customer satisfaction by delivering exceptional service.
Adhere to communication protocols, policies, and procedures.
Document all customer interactions accurately in the designated system.

About You:

Any Graduate
with a minimum knowledge on
international voice process
is required.
You possess
excellent verbal communication skills in English
, with a clear accent and strong articulation.
You are customer-centric, with a strong ability to empathize and build rapport with diverse customers.
You are a quick learner, adaptable, and can thrive in a fast-paced environment.
You demonstrate strong problem-solving skills and attention to detail.

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