Staff Technical Program Manager As a Staff Technical program manager with an experience in Technical Program management and Data Engineering with Convera you will be responsible to lead our most critical and strategic technical programs. As a key member of our TPM team, you will be instrumental in driving the success of our FX payments initiatives globally. If you are a seasoned technical program manager with a proven track record, we invite you to be part of our ambitious journey. Key Responsibilities: Program Leadership: Lead and oversee the planning, execution, and delivery of complex global technical programs. Provide strategic direction and technical guidance to ensure alignment with Converas overall business objectives. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, product management, compliance, and operations, to ensure seamless program execution. Foster a culture of collaboration and innovation within the technical program management team. Risk Management and Resolution: Proactively identify and mitigate risks associated with technical programs, ensuring timely resolution of challenges. Implement effective risk management strategies to maintain program quality and integrity. Stakeholder Communication: Develop and maintain strong communication channels with internal and external stakeholders. Provide regular updates on program progress, milestones, and potential roadblocks to executive leadership. Resource Optimization: Efficiently allocate and manage resources across global teams to optimize program delivery. Work collaboratively with department leads to ensure the availability of necessary resources. Qualifications: Bachelors degree in a relevant technical field; advanced degree is a plus. Minimum of 7 years of experience in technical program management, with a focus on global financial technology or FX payments being a plus. Proven success in leading and delivering large-scale, complex technical programs on a global scale. In-depth understanding of FX payments technology, including knowledge of payment protocols, APIs, and compliance standards. Strong leadership and interpersonal skills, with the ability to influence and lead cross-functional teams. Solid understanding of software development life cycle and agile methodologies. Exceptional problem-solving and decision-making abilities. Preferred Qualifications: Project Management Professional (PMP) certification or equivalent. Experience with international payments regulations and compliance. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you re ready to unleash your potential. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work #LI-SK1

Software Engineering Associate: JAVA (Heavy focus on UI / REACT) As a Software Engineering Associate- JAVA with expertise on UI / REACT with Convera, you will develop and implement new software, maintaining, and improving existing software. You Will Be Responsible For Developing and implementing new software, maintaining, and improving existing software Recommending improvements to existing software programs Troubleshooting application issues and coordinating issue resolution with operations, functional, and technical teams Working with the software development team and Service providers in a geographically distributed structure Working independently on complex projects You Should Apply If You Have 2-4 years of work experience Very strong on Core Java. Experience in Spring framework and Spring Boot. Hands-on development on Microservices using REST API Good knowledge of Design Patterns Very Strong on Typescript and React, Redux, Angular, NgRx Hands-on development on UI using JavaScript libraries, Angular framework. Experience in designing and implementing highly responsive user interfaces with kendo UI components and state management for web and mobile applications using React. Extensive knowledge of ReactJS, Hooks, Redux Toolkit, redux-thunk, JSX, Babel, npm, yarn, ESLint data structures, and algorithms Experience in CSS, JavaScript ES5/ES6, HTML5, TypeScript, developing web standards, debugging and multi-browser testing. Exposure to Cloud (AWS) and Shell Scripting is preferable. Firm grasp of UI/UX principles, ability to convert UX designs into working prototypes. Good to have experience in DevOps. Basic CI/CD(Jenkins/Git) Knowledge of Database (RDBMS, NoSQL, Postgres) and Couchbase knowledge will be a plus. Experience in developing and implementing web-based solutions. Experience in Agile and Iterative development methodologies. Good communication skills with ability to interact with partners globally. Preferred Qualifications BS degree in Computer Science or related field. Desire to learn new technologies and ability to analyze the applicability of a technology in business context. Experience supporting production customer facing applications with a global reach. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Senior Software Engineer We are looking for an experienced Senior ITSM Manager- ServiceNow to lead and optimize our Change Management, Problem Management, Incident Management and Knowledge Management processes. This role is critical in ensuring smooth IT service delivery, minimizing risks, and driving continuous improvement across our ITSM landscape. The ideal candidate will be a ServiceNow expert with a deep understanding of ITIL frameworks and governance models. An ideal candidate would be passionate about the evolution of IT Service Management (ITSM) in a fully cloud-native environment. This role requires a leader who can drive automation, AI adoption, and ServiceNow optimization to build a modern, efficient, and intelligent ITSM function. You would also be required to champion the use of ServiceNow, ensuring ITSM processes continuously evolving to meet the needs of a dynamic fintech environment. You Will Be Responsible For ITSM Process Leadership – Own and enhance Change, Problem, Incident, and Knowledge Management processes, ensuring alignment with ITIL best practices and business objectives. Knowledge Management – Drive the adoption of a structured knowledge repository, ensuring that ServiceNow Knowledge Management capabilities are fully utilized for self-service and support teams. Develop and oversee a structured knowledge repository, driving adoption and self-service capabilities Change Management Oversight – Own the Change Management process, chair Change Advisory Board (CAB) meetings, and minimize risks associated with system updates and deployments. Drive governance for Change Advisory Board (CAB) meetings, standardize change workflows, and minimize service disruptions. Problem Management – Establish proactive problem management practices, leveraging ServiceNow to automate incident correlation, root cause analysis, and knowledge sharing. Establish root cause analysis (RCA) processes, reduce recurring incidents, and drive proactive problem resolution. Partner with incident management teams to ensure that major incidents trigger effective problem management, using ServiceNow analytics and reporting to drive continuous improvements. ServiceNow Optimization – Leverage ServiceNow to automate and improve ITSM processes, ensuring seamless execution, reporting, and compliance. Act as the ServiceNow ITSM Champion, identifying opportunities to enhance Change, Problem, and Knowledge Management through automation, workflow improvements, and data-driven decision-making. Optimize Change Management in a DevOps-driven world, aligning ITSM governance with CI/CD pipelines and cloud deployment models. Enhance Problem Management through intelligent log analysis and predictive AI models, reducing downtime and accelerating RCA (Root Cause Analysis). Develop and refine ITSM processes suited for a fully cloud-native environment, ensuring agility, resilience, and scalability. Drive self-service and automation-first approaches, ensuring minimal manual intervention in repetitive ITSM tasks. ServiceNow Evangelism & Training – Act as an internal advocate for ServiceNow capabilities, conducting trainings, demos, and roadshows to increase awareness and adoption of its features across IT and business teams. Champion and expand ServiceNow capabilities, identifying areas to automate workflows, enhance reporting, and integrate AI-driven insights. Design and implement automation within ServiceNow, reducing manual interventions in Change, Problem, and Knowledge Management. Leverage ServiceNow Virtual Agent and AI Ops to automate ticket triage, anomaly detection, and predictive problem management. Integrate ITSM with Cloud-native monitoring and observability tools, ensuring a seamless flow of incident, problem, and change data across platforms. Stakeholder Engagement & Communication – Work closely with IT Operations, Security, Engineering, and Business teams to ensure ITSM processes are understood, adopted, and optimized Incident & Major Incident Collaboration – Work closely with incident management teams to ensure effective resolution of major incidents and post-incident reviews. Compliance & Risk Management – Ensure that all ITSM processes are audit-ready, compliant with regulatory and security requirements, and properly documented in ServiceNow. Reporting & Metrics: Define, measure, and report ITSM KPIs, ensuring continuous service improvements and adherence to SLAs/OLAs. Define key ITSM KPIs and analytics, using ServiceNow dashboards to measure SLA/OLA adherence, automation impact via ServiceNow performance analytics, and AI-driven efficiencies. Qualifications & Experience 8+ years of experience in ITSM, with deep expertise in core ServiceNow ITSM functions - Change, Problem, Incident and Knowledge Management. Strong hands-on experience with ServiceNow, including workflow automation, Virtual Agent, AI Ops, and reporting. ITIL v4 Certification preferred. Proven experience running ITSM in a fully cloud-native environment (AWS, Azure, or Google Cloud). Expertise in ITIL frameworks and ITSM evolution in DevOps, Agile, and cloud-centric organizations. Exposure to CMDB, IT Asset Management, and Major Incident Management is a plus. Excellent communication and stakeholder management skills, with the ability to socialize and champion ServiceNow capabilities and ITSM modernization initiatives across teams. Experience in a regulated industry (e.g., fintech, banking, healthcare) is a plus. Strong automation mindset, with inclination (or prior experience) leveraging ServiceNow AI/ML capabilities, chatbot automation, and process orchestration About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

As a Staff Software Engineer- Business intelligence with expertise in business intelligence field, utilizing Tableau Desktop, Tableau Server, Tableau Prep and Tableau Cloud you will be responsible to oversee the development and utilization of data systems. You will be reporting to the Sr. Manager – Data Engineering, to join our dynamic team in the Foreign Exchange payments processing industry. This role focuses on data analytics and business intelligence, and is responsible for architecting, designing, developing, and maintaining interactive and insightful data visualizations using Tableau. This role requires a deep understanding of business processes, technology, data management, and regulatory compliance. The successful candidate will work closely with business and IT leaders to ensure that the enterprise data architecture supports business goals, and that data governance policies and standards are adhered to across the organization. Your responsibilities will include working closely with data engineers, analysts, cross-functional teams, and other stakeholders to ensure that our data platform meets the needs of our organization and supports our data-driven initiatives. It also includes building a new data platform, integrating data from various sources, and ensuring data availability for various application and reporting needs. Additionally, the candidate should have experience working with AI/ML technologies and collaborating with data scientists to meet their data requirements.. In your role as a Staff Software Engineer- Business Intelligence, you will: Define and evolve the technical vision and architecture for analytics, BI, and reporting across different data models and visualizations that support use cases across different products or domains Drive the roadmap for BI modernization with a focus on scalability, performance, and selfservice capabilities. Collaborate with business stakeholders to understand their data visualization needs and business requirements and translate them into effective dashboards and reports. Architect, design, develop, and maintain visually appealing, interactive dashboards that ensure they provide meaningful and actionable insights. Design, build, and launch collections of sophisticated data models and visualizations that support use cases across different products or domains Manage workbook publishing and data refresh schedules to ensure data is updated and relevant for stakeholders. Optimize Tableau dashboards for optimal performance, including improvements in load times and responsiveness, as well as effective handling of large datasets. Develop, monitor, and maintain ETL processes for automated, scheduled data refreshes, collaborating with team members to resolve issues related to source system extracts, mapping, and data loading in a timely and efficient manner. Cleanse and prepare data for analysis and reporting to ensure data accuracy and integrity, and relevance. Conduct training sessions and support end-users in the use and interpretation of data visualizations. A successful candidate for this position should have Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, Business Analytics or related IT discipline; or equivalent experience 12+ years of experience in the business intelligence field, utilizing Tableau Desktop, Tableau Server, Tableau Prep and Tableau Cloud Hands on experience in data engineering, BI, or analytics, including at least 5+ years in a lead or principal role Extensive experience as a Tableau developer Extensive experience with MS SQL Server and relational database management systems, including data modeling and normalization Proficient in writing complex statements, scripts, stored procedures, triggers, and views to implement business intelligence and data warehousing solutions Experience working with ETL Ability to take ownership of projects and independently drive them from concept to completion, delivering high-quality results on time. Strong understanding of data visualization principles Excellent analytical and problem-solving skills Ability to communicate complex data insights to non-technical stakeholders Experience in performance tuning and optimization of Tableau solutions Expertise in Cloud platforms (e.g., Google Cloud Platform, AWS, or Azure) Experience with Visualization tools such as Power BI Professional certification in Tableau Candidates with banking domain experience will be highly preferred. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Senior Software Engineer- Software Asset Management As a Senior Software Engineer (SAM) with expertise in ServiceNow Software Asset Management (SAM) with Convera based in our Pune office. you will be responsible for developing, configuring, and enhancing our ServiceNow environment to meet Convera’s software asset management needs. You Will Be Responsible For Design, configure, and customize ServiceNow SAM module. Develop and implement workflows, scripts, and business rules to support SAM processes. Integrate ServiceNow SAM with other IT systems and tools as necessary. Collaborate with stakeholders to gather requirements and translate them into technical specifications and solutions. Maintain and enhance the ServiceNow SAM module to ensure optimal performance and user satisfaction. Provide technical guidance and support for SAM best practices. Develop and maintain technical documentation, including design specs, architectural diagrams, and test plans. Troubleshoot and resolve issues. Stay updated with ServiceNow features, functionalities, and certifications. Provide development and delivery of user training and support materials. Ensure compliance with software licensing agreements and regulatory requirements. You Should Apply If You Have Bachelor’s degree in computer science, Information Technology, or a related field. 5+ years of experience working with ServiceNow, with a focus on SAM. Proven experience in designing, configuring, and implementing ServiceNow SAM solutions. Strong knowledge of ServiceNow platform capabilities, including scripting (JavaScript, Glide, etc.), workflows, UI policies, and business rules. Experience with ServiceNow integrations using REST, SOAP, Integration Hub, and other webservices. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with diverse teams as well as autonomously. ServiceNow certified Implementation Specialist – SAM. Knowledge of ITIL processes and best practices. Preferred Qualifications ServiceNow Certified Application Developer (CAD) Experience with other ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, Integration Hub. Understanding of software licensing models and compliance requirements. Prior experience in an Agile development environment. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Market competitive monthly gross salary Opportunity to earn an annual bonus Great career growth and development opportunities in a global organization A flexible approach to work) Generous insurance (health, disability, life) and retirement programs Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military) Paid volunteering opportunities There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Manager- Software Engineering We are seeking an experienced Manager to oversee the development and utilization of data systems. You will be reporting to the Director – Data Engineering, to join our dynamic team in the Foreign Exchange payments processing industry. This leadership role will be responsible for managing a high-performing software engineering team dedicated to developing and maintaining a cutting-edge, full-stack serverless application deployed to Amazon Web Services. This application aims to streamline cloud development and management processes across our large enterprise. The ideal candidate will bring a strong background in architecting and implementing scalable, secure, and cost-efficient cloud solutions across public cloud providers. You Will Be Responsible For Management and mentorship of team members with diverse skill sets, varying levels of expertise, and different technical areas of focus. Ensure clear, concise, and consistent communication with both technical and non-technical stakeholders. Oversee the design and execution of the Business Intelligence data infrastructure, which includes identifying opportunities for data acquisition and exploring ways to enhance data quality and reliability. Develop and enforce robust cloud security practices, continuously monitoring & documenting to meet audit & risk management requirements. Continuously seek to improve efficiencies, which may involve challenging existing processes and having difficult conversations. drive the team forward. Architect and oversee development of cloud-native platforms. Collaborate with cloud providers (e.g. AWS) to leverage cutting-edge services and shape offerings. Creating detailed documents using Atlassian tools to describe the solution and build architecture diagrams that adhere to standards to socialize the solution to leadership. Automate and streamline cloud operations through infrastructure as code (IaC) and DevOps. Facilitating team partnership with backend product engineers to optimize production database schemas with data use cases in mind. Facilitating inter-departmental partnerships with stakeholder teams to improve their data infrastructure through automation support, data education, and strategic support. Facilitating cross-team communication to minimize redundancies and keep teammates moving in step. Mentoring and developing junior teammates through pairing, architecture discussions, PR reviews, and big picture/strategic support. Partner with Product, business users, Architecture, Enterprise Data Office, and other technology teams. Continues learner who seek out stretch opportunities to build new technical skills and expand business acumen. You Should Apply If You Have Bachelor's degree or equivalent in Computer Science, Engineering, or a related field with proven experience in designing, deploying, and managing cloud-based infrastructure, preferably for data platforms. Minimum of 10-15 years of experience in enterprise data architecture, data management and data governance, or a related field. Strong proficiency in cloud-based data technologies (e.g., Snowflake, AWS), database relational modeling, version control systems (Git preferred), and modern data ingestion/transformation tools (e.g., Fivetran, dbt). Expertise in cloud architecture, DevOps, infrastructure as code (e.g., Terraform), containerization, and serverless computing Hands-on experience with Amazon Web Services including one or more of Lambda, ECS, DynamoDB, RDS, S3, SQS. Hands-on experience with automation, scripting (e.g., Python, Bash), and continuous integration/continuous delivery (CI/CD) pipelines Demonstrated ability to build end-to-end ETL/ELT pipelines, orchestrate workflow (e.g., Prefect, Airflow), and automate tasks for efficiency. Excellent communication skills, capable of empathetic interactions and clear, concise dialogue with both technical and non-technical stakeholders. Proven experience in strategic planning, with a preference for skills in whiteboarding tools, presentations, and project management (JIRA). Adaptability to change, resilience in ambiguous situations, and dependability in balancing various priorities alongside a strong, technical capability. Comfort in providing constructive feedback to all levels of the organization with tact and a strong sense of empathy, including the ability to effectively gauge the mood of virtual meetings. Skilled in developing and implementing data security policies and procedures, pairing with Information Security & Legal team partners, aligning with industry standards and regulations to safeguard information and complying with data protection laws. You understand the importance of implementing end-to-end monitoring & alerting solutions, and utilization of data processing technologies (i.e., Hadoop, Apache Spark, AWS Glue, and Kafka) You have a strong background in Cloud Data Platforms using any one of the leading cloud platforms -AWS Extensive prior experience as a data engineer, with a solid understanding of engineering best practices (e.g. Agile software development, test-driven development, unit testing, code reviews, design documentation, etc.) Passionate about management, leadership, and developing others. Possess the business acumen and the ability to communicate effectively with your team, distributed teams, and with the leadership team. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

As a Staff Software Engineer- Data Architect with expertise in Data Modelling & Architecture along with SQL, Snowflake & AWS with Convera, you will be responsible for to oversee the development and utilization of data systems. You will be reporting to the Manager – Data Architect, to join our dynamic team in the Foreign Exchange payments processing industry. The ideal candidate is responsible for defining and implementing the enterprise data architecture strategy and ensuring robust data governance across the organization. This role requires a deep understanding of business processes, technology, data management, and regulatory compliance. The successful candidate will work closely with business and IT leaders to ensure that the enterprise data architecture supports business goals, and that data governance policies and standards are adhered to across the organization. Your responsibilities will include working closely with data modelers, data engineers, analysts, cross-functional teams, and other stakeholders to ensure that our data platform meets the needs of our organization and supports our data-driven initiatives. It also includes building a new data platform, integrating data from various sources, and ensuring data availability for various application and reporting needs. Additionally, the candidate should have experience working with AI/ML technologies and collaborating with data scientists to meet their data requirements. In your role as a Staff Data Architect, you will: Architect and Develop Data Architecture Solutions: Design and implement scalable and efficient data architecture solutions on enterprise data platform. Lead the end-to-end architecture, design and modeling using Snowflake, Tableau and AWS. Collaborate and Design Data Models: Partner with stakeholders and business units to understand data requirements and business goals. Lead the architecture and designing the data models, schemas, data mappings, data transformations and metadata that align with business needs, analytical requirements, and industry standards. Ability to analyze the legacy data models within legacy platforms involving SQL Server, Oracle and Stored Procedures. Possess strong hands-on SQL and Python skills. Data Integration, Governance and Security: Collaborate with internal and external teams to design, implement, and maintain data integration solutions, ensuring high data integrity, consistency, and accuracy. Ensure data security, integrity, and compliance with regulations. Oversee the integration of data from multiple sources into a unified system. Business Intelligence and Reporting: Develop and implement semantic models to support business intelligence and reporting needs. Design and manage data models involving dimensions, facts, metrics, and measures to ensure accurate and efficient reporting. Work closely with business analysts and BI developers to create and maintain semantic layers that facilitate self-service reporting and analytics. Ensure the semantic models align with business requirements and support key performance indicators (KPIs) and metrics. Implementation and Troubleshooting: Oversee the implementation of data solutions from initial concept through to production. Troubleshoot and resolve complex issues to ensure data pipeline stability and high performance. Monitor and optimize the performance of data systems and processes. Leadership and Mentorship: Provide guidance and leadership to data modelers and engineering teams, promoting a culture of continuous improvement, knowledge sharing, and technical excellence. Mentor data modelers and engineers and foster their professional growth. AI and ML Capabilities: Stay updated with industry trends and advancements in AI and ML and integrate these technologies into the data architecture to enhance data processing and analytics capabilities. Leverage AI and ML to automate data integration, cleansing, and transformation processes, improving efficiency and accuracy. Implement AI-driven analytics and predictive modeling to provide deeper insights and support data-driven decision-making. Innovation and Strategy: Drive technical innovation by staying abreast of industry trends and emerging technologies. Influence technical strategies and decisions to align with organizational goals and objectives. Evaluate and recommend data technologies, tools, and platforms. Documentation and Best Practices: Develop and maintain comprehensive documentation for data architecture, pipelines, and processes. Establish and enforce best practices for data engineering and quality assurance. A Successful Candidate For This Position Should Have: Bachelor's degree or equivalent in Computer Science, Engineering, or a related field with proven experience as a Data Architect or in a similar role. in architecting, designing, deploying, and managing data models on cloud-based infrastructure, preferably for data platforms. Minimum of 10-15 years of experience in enterprise data architecture, data management and data governance, or a related field. Strong knowledge of database design, data modeling, and ETL processes. Experience in designing and implementing data models involving dimensions, facts, metrics, and measures. Hands-on experience with Snowflake and SQL. Proficiency with data modeling tools such as ER/Studio, Erwin Data Modeler, Lucidchart, MySQL Workbench, and Oracle SQL Developer Data Modeler. Possess strong hands-on SQL and Python skills. Strong experience with data architecture principles, including data modelling, ETL/ELT processes, and data management and hands on experience with Big Data technologies. Familiarity with database systems such as Snowflake, SQL Server, PostgreSQL, or NoSQL databases Ability to translate business requirements into effective semantic models that support reporting and analytics using Tableau. Understanding of current industry trends in AI and ML, and their application in data architecture. Knowledge of data governance and compliance standards. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Nice To Have Qualifications: Experience with regulatory compliance related to data management (e.g., GDPR, HIPAA). Knowledge of emerging technologies such as AI, machine learning, and data analytics. Certifications in cloud platforms (e.g., AWS). About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

As a Staff Software Engineer with Convera, You will work work in a team where you can lay the foundation for the next chapter of an already successful business? How about solving global financial problems at scale to continually improve and empower our customers’ lives? Join Convera as the Senior Payment Engineering Developer. You Will Be Responsible For Collaborate with multi-disciplinary team of engineering, data science, product management, infosec to deliver new platform capabilities that provide customer value Continually improve microservices and event driven architecture to drive Product Innovation Continually improve the codebase and application of best practices Own customer facing features from ideation, implementation, quality, and productionalization Drive Agile Methodologies of iterative improvements, retrospectives, timely deliverables Promote a Devops culture of collaboration and ownership of production systems Contribute to automated testing coverage Provide coaching and mentorship to junior team members You Should Apply If You Have 7+ years of developing scalable applications Expertise in Java, Spring Boot, and Kafka Expertise in API design Deep knowledge in microservices, event driven architecture, relational and non-relational data stores, and AWS best practices Hands-on experience with Acceptance or Behavioral Testing methodology Preferred Qualifications Desire to learn new technologies and ability to analyze the applicability of a technology in business context Experience with Kubernetes, Terraform, and other DevOps tools Experience supporting production customer facing applications with a global reach Strong analytical skills with an emphasis on data-driven decision making BS degree in Computer Science or related field About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

As a Staff Technical program manager with an experience in Technical Program management and Data Engineering with Convera you will be responsible to lead our most critical and strategic technical programs. As a key member of our TPM team, you will be instrumental in driving the success of our FX payments initiatives globally. If you are a seasoned technical program manager with a proven track record, we invite you to be part of our ambitious journey. Key Responsibilities: Program Leadership: Lead and oversee the planning, execution, and delivery of complex global technical programs. Provide strategic direction and technical guidance to ensure alignment with Convera's overall business objectives. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, product management, compliance, and operations, to ensure seamless program execution. Foster a culture of collaboration and innovation within the technical program management team. Risk Management and Resolution: Proactively identify and mitigate risks associated with technical programs, ensuring timely resolution of challenges. Implement effective risk management strategies to maintain program quality and integrity. Stakeholder Communication: Develop and maintain strong communication channels with internal and external stakeholders. Provide regular updates on program progress, milestones, and potential roadblocks to executive leadership. Resource Optimization: Efficiently allocate and manage resources across global teams to optimize program delivery. Work collaboratively with department leads to ensure the availability of necessary resources. Qualifications: Bachelor's degree in a relevant technical field; advanced degree is a plus. Minimum of 7 years of experience in technical program management, with a focus on global financial technology or FX payments being a plus. Proven success in leading and delivering large-scale, complex technical programs on a global scale. In-depth understanding of FX payments technology, including knowledge of payment protocols, APIs, and compliance standards. Strong leadership and interpersonal skills, with the ability to influence and lead cross-functional teams. Solid understanding of software development life cycle and agile methodologies. Exceptional problem-solving and decision-making abilities. Preferred Qualifications: Project Management Professional (PMP) certification or equivalent. Experience with international payments regulations and compliance. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work Show more Show less

Infrastructure Engineering As an Infrastructure Engineer with Convera , c looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connect—a cutting-edge, cloud-based contact center solution that offers complete customization with scalable cloud technology. If you're looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions. You will be responsible for: As a Voice Engineer, you will: Implement and optimize Amazon Connect cloud-based contact center solutions, including call and queue flows, agent experience, call recording, metrics analysis, Contact Lens, and CTR data insights. Act as a consultative technology expert, guiding the planning, design, implementation, and maintenance of Amazon Connect architecture. Develop seamless interconnectivity between Amazon Connect services and related applications. Build and integrate applications using AWS services, such as CloudWatch, Kinesis, S3, Lex, and Polly. Design robust software solutions, algorithms, and cloud architectures tailored to product requirements. Participate in all phases of the software development lifecycle, from requirement analysis and technical design to prototyping, coding, testing, deployment, and support. Collaborate with Scrum Masters, QA teams, and developers to ensure agile delivery of projects. Troubleshoot and resolve performance issues and software bugs efficiently. Minimum Qualifications: Expertise in AWS Connect, Amazon Lex, Lambda Integration, S3, DynamoDB, CloudWatch, CloudFormation, IAM, CloudFront, JavaScript, Node.js, and Python (Amazon Connect / Amazon Lex experience is mandatory). Strong background in technical architecture, design, and implementation of Amazon Connect. Hands-on experience with telephony systems, VoIP technologies, and UCaaS solutions like Zoom Phone. Familiarity with contact center technologies, IVR solutions, and automation strategies. Proficiency in modern DevOps tools and techniques, including GitHub, CI/CD pipelines. Knowledge of object-oriented programming languages (Java, C#, C++, Python, Ruby). Experience working with SQL databases and fundamental database concepts. Understanding of AI/ML cloud services such as Amazon SageMaker, Bedrock, and Amazon Queue. Bachelor’s degree in Computer Science or a related field. Strong analytical, problem-solving, and communication skills. Ability to collaborate effectively with globally distributed teams. Preferred Qualifications: Experience working in an Agile DevOps environment. Knowledge of automated provisioning & maintenance in cloud environments. Innovative, self-motivated, and results-driven approach. Ability to thrive under pressure and meet tight deadlines. Location Remote, India(WFH) About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a aculture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. #LI-KP1

Senior Software Engineer- Full Stack Java As a Senior Software Engineer with expertise in Java, Spring framework and Spring Boot, IBM MQ and AWS with Convera, you will Work independently on complex projects. Developing and implementing new software, maintain, and improve existing software. You Will Be Responsible For Develop and implement new software, maintain, and improve existing software Ensure that software functionality is implemented with a with a focus on code optimization and organization Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Works independently on complex projects You Should Apply If You Have 6-9 years of work experience Experience in Java, Spring framework and Spring Boot, and IBM MQ Strong hands-on Shell Scripting. REST API and Microservices. Exposure to Cloud (AWS) is preferable. AWS services like EKS, S3, API Gateway etc. Experience in CSS, JavaScript, HTML5, TypeScript, developing with web standards, debugging and multi-browser testing Firm grasp of UI/UX principles, ability to convert UX designs into working prototypes. Good to have experience in DevOps. Basic CI/CD(Jenkins) GIT knowledge Knowledge of Database (RDBMS, NoSQL) and Couchbase knowledge will be a plus. Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web-based solutions Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Good communication skills with ability to interact with partners globally Technical areas of expertise: Front-End \ Full-stack developer Preferred Qualifications BS degree in Computer Science or related field. Desire to learn new technologies and ability to analyze the applicability of a technology in a business context. Experience supporting production customer facing applications with a global reach Works on issues requiring the analysis of data, relevant factors and resolves problems. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Senior Software Engineer - AWS Cloud Engineer As a Senior Software Engineer- AWS Cloud Engineer with Convera , looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connect a cutting-edge, cloud- based contact center solution that offers complete customization with scalable cloud technology. If youre looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions. You will be responsible for: In your role as a Senior AWS Cloud Engineer, you will: Architect and Develop Cloud Solutions: Lead the end-to-end design and development of robust data pipelines and data architectures using AWS tools and platforms, including AWS Glue, S3, RDS, Lambda, EMR, and Redshift. Analyze, implement, support, and provide recommendations for AWS cloud solutions Design, deploy, and manage AWS network infrastructure using VPC, Transit Gateway, Direct Connect, Route 53, and AWS Security Groups while also supporting on-premises networking technologies Architect and deploy AWS infrastructure for hosting new and existing line-of-business applications using EC2, Lambda, RDS, S3, EFS, and AWS Auto Scaling Ensure compliance with AWS Well-Architected Framework and security best practices using IAM, AWS Organizations, GuardDuty, and Security Hub Container Orchestration, deploy and manage containerized applications using AWS ECS and EKS. Event-Driven Serverless Architecture: Design and implement event-driven serverless architectures using AWS Lambda, API Gateway, SQS, SNS, and EventBridge. Implement and test system recovery strategies in accordance with the company s AWS Backup, Disaster Recovery (DR), and Business Continuity (BC) plans Collaborate with AWS Technical Account Managers (TAMs) and customers to provide cloud strategy, cost optimization, and technology roadmaps that align with business objectives Design AWS cloud architectures following Well-Architected guidelines, leveraging CloudFormation, Terraform, and AWS Control Tower Actively participate in team meetings, project discussions, and cross-functional collaboration to enhance AWS cloud adoption and optimization Maintain customer runbooks, automating and improving them with AWS-native solutions such as AWS Systems Manager, CloudWatch, and Lambda Provide off-hours support on a rotational basis, including on-call responsibilities and scheduled maintenance windows Contribute to internal RD projects, validating and testing new processes and/or tools and services for integration into Innovative Solutions offerings Lead or contribute to internal process improvement initiatives, leveraging various DevOps tools enhance automation and efficiency AWS Services within the scope of this role are not limited to the ones specifically called out in this list of responsibilities. A successful candidate for this position should have: Bachelors degree in business or computer science and 12+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is git-based application code development and/or DevOps Engineering and/or the development, maintenance, and support of CI/CD pipelines or appropriate combination of industry related professional experience and education Proven experience with AWS services, such as EC2, S3, Lambda, CloudFormation, VPC, among others. Skilled in scripting languages, such as Python, Bash, or PowerShell. Experience with Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation monitoring and logging tools such as AWS CloudWatch and ELK stack. Strong understanding of cloud security best practices. Great communication and collaboration skills. Ability to work independently and with a team. Preferred Qualifications AWS Certified Solutions Architect - Associate or Professional. AWS Certified DevOps Engineer - Professional. HashiCorp Certified: Terraform Associate Experience with CI/CD pipelines and DevOps practices. Knowledge of scalable data architecture to ensure efficient and scalable data processing and storage solutions. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers - helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual Great career growth and development opportunities in a global organization A flexible approach to work #LI-KP1

Software Engineering Associate- .Net As a Software Engineering Associate with expertise in C#, .Net core, Rest API and microservices with Convera, you will develop and implement new software, maintain, and improve existing software. You Will Be Responsible For Develop and implement new software, maintain, and improve existing software Ensure that software functionality is implemented with a with a focus on code optimization and organization Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Works independently on complex projects You Should Apply If You Have 2-5 years of work experience Strong development experience using C#, .Net Core REST API, Microservices experience Good knowledge of Design Patterns Experience in DevOps. Basic CI/CD(Jenkins) GIT knowledge Strong Knowledge of Database (RDBMS, NoSQL). Experience in developing and deploying applications in AWS Cloud Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web-based solutions Experience in Agile and Iterative development methodologies Good communication skills with ability to interact with partners globally Technical areas of expertise: Full-stack developer Preferred Qualifications BS degree in Computer Science or related field. Knowledge of SharePoint. Desire to learn new technologies and ability to analyze the applicability of a technology in a business context. Experience supporting production customer facing applications with a global reach About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Software Engineer- JAVA As a Software Engineer with expertise in Java, Spring framework and Spring Boot, IBM MQ and AWS with Convera, you will develop and implement new software, maintain, and improve existing software You Will Be Responsible For Develop and implement new software, maintain, and improve existing software Ensure that software functionality is implemented with a with a focus on code optimization and organization Troubleshoot application issues and coordinate issue resolution with operations, functional, and technical teams Work with a software development team and Service providers in a geographically distributed structure Works independently on complex projects You Should Apply If You Have 9-12 years of work experience Experience in Java, Spring framework and Spring Boot, and IBM MQ Strong hands-on Shell Scripting. REST API and Microservices. Exposure to Cloud (AWS) is preferable. AWS services like EKS, S3, API Gateway etc. Experience in CSS, JavaScript, HTML5, TypeScript, developing with web standards, debugging and multi-browser testing Firm grasp of UI/UX principles, ability to convert UX designs into working prototypes. Good to have experience in DevOps. Basic CI/CD(Jenkins) GIT knowledge Knowledge of Database (RDBMS, NoSQL) and Couchbase knowledge will be a plus. Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can-do attitude Experience in developing and implementing web-based solutions Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results Experience in Agile and Iterative development methodologies Good communication skills with ability to interact with partners globally Technical areas of expertise: Front-End \ Full-stack developer Preferred Qualifications BS degree in Computer Science or related field. Desire to learn new technologies and ability to analyze the applicability of a technology in business context. Experience supporting production customer facing applications with a global reach Works on issues requiring the analysis of data, relevant factors and resolves problems. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential. Show more Show less

Senior Software Engineer – AWS Cloud Engineer As a Senior Software Engineer- AWS Cloud Engineer with Convera , looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connect—a cutting-edge, cloud- based contact center solution that offers complete customization with scalable cloud technology. If you're looking to advance your career in software development, AWS, or AI, this is the perfect opportunity to upskill and work on innovative solutions. You Will Be Responsible For In your role as a Senior AWS Cloud Engineer, you will: Architect and Develop Cloud Solutions: Lead the end-to-end design and development of robust data pipelines and data architectures using AWS tools and platforms, including AWS Glue, S3, RDS, Lambda, EMR, and Redshift. Analyze, implement, support, and provide recommendations for AWS cloud solutions Design, deploy, and manage AWS network infrastructure using VPC, Transit Gateway, Direct Connect, Route 53, and AWS Security Groups while also supporting on-premises networking technologies Architect and deploy AWS infrastructure for hosting new and existing line-of-business applications using EC2, Lambda, RDS, S3, EFS, and AWS Auto Scaling Ensure compliance with AWS Well-Architected Framework and security best practices using IAM, AWS Organizations, GuardDuty, and Security Hub Container Orchestration, deploy and manage containerized applications using AWS ECS and EKS. Event-Driven Serverless Architecture: Design and implement event-driven serverless architectures using AWS Lambda, API Gateway, SQS, SNS, and EventBridge. Implement and test system recovery strategies in accordance with the company’s AWS Backup, Disaster Recovery (DR), and Business Continuity (BC) plans Collaborate with AWS Technical Account Managers (TAMs) and customers to provide cloud strategy, cost optimization, and technology roadmaps that align with business objectives Design AWS cloud architectures following Well-Architected guidelines, leveraging CloudFormation, Terraform, and AWS Control Tower Actively participate in team meetings, project discussions, and cross-functional collaboration to enhance AWS cloud adoption and optimization Maintain customer runbooks, automating and improving them with AWS-native solutions such as AWS Systems Manager, CloudWatch, and Lambda Provide off-hours support on a rotational basis, including on-call responsibilities and scheduled maintenance windows Contribute to internal R&D projects, validating and testing new processes and/or tools and services for integration into Innovative Solutions’ offerings Lead or contribute to internal process improvement initiatives, leveraging various DevOps tools enhance automation and efficiency AWS Services within the scope of this role are not limited to the ones specifically called out in this list of responsibilities. A Successful Candidate For This Position Should Have Bachelor's degree in business or computer science and 12+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is git-based application code development and/or DevOps Engineering and/or the development, maintenance, and support of CI/CD pipelines or appropriate combination of industry related professional experience and education Proven experience with AWS services, such as EC2, S3, Lambda, CloudFormation, VPC, among others. Skilled in scripting languages, such as Python, Bash, or PowerShell. Experience with Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation & monitoring and logging tools such as AWS CloudWatch and ELK stack. Strong understanding of cloud security best practices. Great communication and collaboration skills. Ability to work independently and with a team. Preferred Qualifications AWS Certified Solutions Architect – Associate or Professional. AWS Certified DevOps Engineer – Professional. HashiCorp Certified: Terraform Associate Experience with CI/CD pipelines and DevOps practices. Knowledge of scalable data architecture to ensure efficient and scalable data processing and storage solutions. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual Great career growth and development opportunities in a global organization A flexible approach to work

Staff Cybersecurity Engineering As a Staff cybersecurity engineer with Convera, we are looking for the primary administrator of an automated GRC platform to support the Convera cybersecurity program and all the IT stakeholders. You will also support efforts using this system for responding to regulator questions, independent audit, and customer assurance. You will be responsible for: Represent the Convera cybersecurity team in the India region with respect to compliance and cybersecurity activities. * Ensure controls are followed continually and without material audit findings or qualifications. Respond and assist with urgent new cybersecurity requirements, security incidents, outages, and customer grievances. Participate and report on multi-regional projects to identify and track appropriate corrective measures to resolve issues as they arise. Develop and manage project plans and budget/resource estimates as needed. Participate in Vendor / Supply Chain Risk Management to ensure availability * Perform vendor due diligence Cyber risk reviews to ensure supply chain compliance Assist in Vendor Onboarding/Contract Negotiations related to cybersecurity Perform cyber resiliency assessments to detect and identify weaknesses in the security posture of the organization's resiliency and recovery strategies Assist with vendor due diligence risk reviews and questionnaires to ensure supply chain compliance. Assist in working with Convera vendors, contactors, and third parties to confirm compliance to Convera policies, service level agreements, and acceptable usage policies. Find, report, and help remediate cybersecurity risks and compliance gaps to Convera and Convera-contracted services by working with IT teams, business teams, and other stakeholders. * Oversee regular vulnerability assessments, internal technical reviews, and penetration testing of cloud environments and applications Partner with IT teams to develop and implement remediation strategies for identified security issues Develop metrics and reports to track vulnerability management program effectiveness Evaluate and recommend security tools and technologies Provide security guidance to technical teams Facilitate, coordinate, and obtain vulnerability reporting requirements from multiple stakeholders. Assist on Risk Assessments * Document, analyze, and report control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities. Partner with IT teams to develop and implement remediation strategies for identified security issues Assist in investigating internal and external information security risk and exceptions assessments Partner with SecOps & Enterprise Tech on new business solutions & architecture Help assess incidents, vulnerability management, scans, patching status, secure baselines, penetration test result, phishing, and social engineering tests and attacks. Inform the proper stakeholders of important concerns and hazards. Be proactive in seeking out areas for improvement and offer insightful advice and value-added guidance on process and control enhancements. Operate with a high degree of independence regarding cybersecurity project and program activities. * Manage multi-regional projects to identify and track appropriate corrective measures to resolve issues as they arise. Respond and assist with urgent new requirements, security incidents, outages, and customer grievances. Develop and manage project plans and budget/resource estimates as needed. Assist in security incident response and forensic investigations when needed Assist in internal and external audit efforts. Support new security and privacy compliance changes from all over the world. About You CompTIA Security+, (ISC)2 SSCP, GSEC, AWS Certified Cloud Practitioner, Azure Security Engineer Associate, Certificate of Cloud Security Knowledge or other industry recognized technical, or security certification(s). CISSP, CISA, CISM, or other industry recognized security certification(s) are preferred. Hands on experience with vulnerability scanning tools and penetration testing methodologies Skilled at analyzing complex problems, impact analysis, and enabling informed decision making. Excellent interpersonal, communication, and presentation skills, including a strong customer service orientation. Up to date with technology and compliance risks facing dynamic organizations, with an excellent understanding of the regulatory environment and the challenges to meet a rapidly evolving landscape. Expertise in planning and delivering a wide range of projects including embedding risk and governance frameworks, introducing new policies and processes, and implementing IT systems. Successful at stakeholder engagement and experienced at operating at both strategic and tactical levels. Can quickly identify key operational risks, material impacts, risk indicators and controls within the business area. Experience with working on IT systems in a global 24x7 operation with varying levels of uptime and security requirements. Have a strongly motivated to work independently, desire to learn and grow in a fast-paced, complex environment. Develop and manage project plans and budget/resource estimates as needed. A fast learner, able to manage details and complex needs. Are up to date with technology and compliance risks facing dynamic organizations, with an excellent understanding of the regulatory environment and the challenges to meet a rapidly evolving landscape. Have strong and honest communication skills as well as confident communicating verbally and in writing. Have a basic understanding of the finance industry, risk management, and cloud technology. Familiar working with industry-standard regulatory requirements (SOC1/2, PCI, GDPR, etc.) and technical standards (CIS, NIST, STIG, etc.) Excellent interpersonal, communication, and presentation skills, including a strong customer service orientation and confident in communicating verbally and in writing with respect to local cultures and languages. About Convera Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work #LI-KP1,

Software Engineer- Salesforce QA We are seeking a skilled and experienced Salesforce QA Engineer who will validate and test new features and functionality as they are developed. You Will Be Responsible For Develop and maintain comprehensive test plans aligned with project scope, timelines, and business requirements. Analyze functional and technical requirements to identify gaps, inconsistencies, and edge cases. Design, create, and execute detailed manual and automated test cases to validate Salesforce configurations, customizations, and integrations. Validate user roles, security settings, and sharing rules to ensure compliance and data integrity. Perform integration testing between Salesforce and external systems such as Convera ECM, onboarding platforms, entity management, and credit systems. Identify, log, and track software defects using tools like JIRA, and collaborate with developers for timely resolution. Utilize test management tools such as TestRail or Zephyr to manage test cases and execution cycles. Write and execute SQL queries for backend data validation and updates. Ensure end-to-end test coverage, including edge cases and performance scenarios. Communicate findings clearly through detailed bug reports and participate in cross-functional team discussions. Contribute to the continuous improvement of QA processes and best practices. Support automation testing efforts and contribute to the development of automated test scripts. You Should Apply If You Have Several years of experience in software quality assurance, preferably with a focus on Salesforce. ISTQB certification or equivalent QA certification is highly desirable. Strong understanding of Salesforce platform capabilities, standard functionalities, and configurations. Proficiency in test case design, execution, and defect tracking. Experience with JIRA, TestRail, Zephyr, or similar tools. Ability to write and execute SQL queries for data validation. Excellent analytical, communication, and collaboration skills. Experience with automation testing tools is a plus. Preferred Qualifications Familiarity with Salesforce automation frameworks (e.g., Selenium, Provar, or similar). Experience working in Agile/Scrum environments. Knowledge of CI/CD pipelines and version control systems like Git. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Senior Software Engineer - Snowflake As a Senior Software Engineer – Snowflake with the experience in Snowflake, SQL & AWS you will be with Convera, you will be responsible to Install, configure, and maintain Snowflake environments across development, testing, and production. Responsibilities Snowflake Administration & Maintenance: Install, configure, and maintain Snowflake environments across development, testing, and production. Manage roles, users, access controls, and permissions to enforce security best practices. Monitor and optimize compute resources, storage usage, and query performance. Set up and manage virtual warehouses to balance cost and efficiency. Data Management & Integration: Design and optimize schema, tables, views, and materialized views for performance. Implement data ingestion pipelines using Snowpipe, COPY commands, and external tables. Integrate Snowflake with ETL/ELT tools (Informatica, DBT, Airflow, Fivetran, etc.). Work with cloud storage (AWS S3, Azure Blob, Google Cloud Storage) for data integration. Performance Tuning & Optimization: Monitor and tune query performance using Query Profile and Warehouse best practices. Optimize clustering, caching, and auto-scaling for cost efficiency.Implement data partitioning, pruning, and compression for better performance. Security & Compliance: Ensure compliance with data governance policies and industry regulations (GDPR, HIPAA, etc.). Implement role-based access control (RBAC) and multi-factor authentication (MFA). Configure data masking, row-level security, and encryption for sensitive data. Set up auditing and logging to track user activities and data access. Backup, Recovery, and Disaster Planning: Manage Time Travel & Fail-safe features for data recovery. Implement backup and retention policies to meet business continuity requirements. Develop strategies for disaster recovery and high availability. Automation & Scripting: Automate administrative tasks using Python, SQL, PowerShell, or Bash. Develop and manage CI/CD pipelines for Snowflake using DevOps tools. Implement Infrastructure as Code (IaC) using Terraform or CloudFormation. Support & Documentation: Provide technical support and troubleshoot Snowflake-related issues. Collaborate with data engineers, analysts, and business users to optimize workflows. Document best practices, guidelines, and operational procedures. You Should Apply If You Have Strong experience with Snowflake administration, architecture, and security. Proficiency in SQL and query optimization. Knowledge of cloud platforms (AWS, Azure, GCP). Familiarity with ETL/ELT tools (dbt, Talend, Informatica, Airflow, etc.). Experience with BI tools (Tableau, Power BI, Looker) is a plus. Scripting skills in Python, PowerShell, or Shell scripting. Understanding of data modeling and warehousing concepts (Star Schema, Snowflake Schema). Strong problem-solving and troubleshooting skills. Excellent communication and collaboration with cross-functional teams. Ability to work independently and in an Agile environment. Preferred Qualifications: Bachelor’s degree in computer science, Data Science, Information Systems, or a related field. Snowflake SnowPro Core or Advanced Certification (preferred). Experience with Kubernetes, Terraform, or CI/CD tools is a plus. About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, result-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.