Customer Success Manager

As a Client Success Manager at Outcome Logix, you will champion a client-first approach, ensuring that every action aligns with the success of our clients. Your mission is straightforward: drive meaningful outcomes, remove obstacles, and ensure our clients win every step of the way. About Outcome Logix: Outcome Logix is a born-in-the-cloud, tech-enabled staffing and services company focused on delivering top-tier talent solutions for enterprise-level customers. Recognized as a Tech 50 Award Finalist by the Pittsburgh Technology Council in 2022 and 2025, Outcome Logix is committed to excellence, technology, and disruptive thinking in the talent industry. What Sets Us Apart: Outcome Logix identified a major gap in the staffing industry and chose to take a different path. By investing in building an advanced Applicant Tracking System (ATS) with a fully integrated video interviewing platform, we go beyond keywords, provide high-quality submissions, and save hiring managers time by offering only vetted, competency-aligned candidates. A Tech-Driven Staffing Company: Outcome Logix has a tech-driven approach, utilizing a cutting-edge ATS + video interviewing ecosystem that streamlines the hiring workflow, provides expert-led video interviews, and offers a seamless experience for all stakeholders involved. This tech-enabled foundation gives us a competitive advantage, blending innovative technology with high-touch client service. Why Join Us: At Outcome Logix, you will be part of a fast-growing, forward-thinking company actively reinventing the staffing industry. We move fast, innovate constantly, and create opportunities for our team to grow alongside the company. As a Client Success Manager, your responsibilities include: - Opening new business opportunities with companies where we currently have no relationship through proactive lead generation. - Building and nurturing strong relationships with existing clients, understanding their priorities, and consistently delivering exceptional value. - Marketing approved candidates to new prospects and existing clients, creating opportunities for successful placements. Qualifications Required: - Tech staffing experience is a must - Deep understanding of the industry, talent dynamics, and client needs - Ability to speak confidently about technical roles and candidate capabilities This high-impact position is ideal for someone who excels at the intersection of business development, client success, and talent marketing.,