In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! Bluecore is a Retail Performance Cloud specializing in artificial intelligence - based workflows. Our unique ability to leverage machine learning to match customer data with real-time product and behavior enables brands to build intelligent, marketing communications and personalized campaigns in seconds vs. days. More than 400 retail brands, including Staples, Perry Ellis, Teleflora, Tommy Hilfiger and Best Buy Canada, increase their performance with less effort leveraging our products. Bluecore has been recognized as one of the Best Places to Work by Glassdoor and is ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation's fastest-growing private companies Job Description Overview We are seeking a highly analytical and independent Sales Operations Data Analyst to join our team. In this role, you will review, process, and analyze contract data related to closed won deals in our Salesforce CRM. The ideal candidate demonstrates meticulous attention to detail, proactively solves problems, and is capable of understanding both granular data and broader business impacts. You'll be empowered and expected to question, improve, and own our closed won deals process—ensuring impeccable data quality and process efficiency. Key Responsibilities Critical Data Validation & Analysis Interpret and review contract and deal documents for data quality, pricing, product configuration, billing schedules, and quantities with a business mindset Spot discrepancies and apply root-cause analysis, independently resolving issues wherever possible Clearly document all corrections and findings for auditability Salesforce Data Management & Correction Update and correct Salesforce opportunity records with consistently high standards of accuracy and completeness Proactively communicate recurring data/process issues and propose tactical or systemic solutions Ensure all products and financial details from closed won deals are correctly and completely recorded Periodically reconcile revenue (MRR) and surface anomalies for quick action Process Ownership & Improvement Identify blockers or inefficiencies in the contract-to-record workflow and take initiative to drive improvements Collaborate on process documentation, suggesting automation or policy adjustments as needed Maintain meticulous change histories, audit trails, and clear process guides for internal and audit use Stakeholder Engagement Liaise directly with Sales, Finance, and Legal to resolve ambiguous or unclear contract and data issues Proactively provide updates and recommendations to management regarding process health and data quality Qualifications 2+ years of hands-on Salesforce experience in an administrator, business analyst, sales/revenue operations, or power user role Solid understanding of Salesforce data models (objects, fields, reports, dashboards) and practical data troubleshooting Exceptional problem-solving and critical thinking skills; able to navigate ambiguity and independently research solutions Obsession with data quality, accuracy, and process consistency Demonstrated ability to see both detail-level and big picture impacts Well-organized, self-motivated, and able to work independently in a fast-paced environment Strong written/verbal communication; able to explain findings and proposals to both technical and non-technical stakeholders Proven experience improving or creating operational processes (please provide examples in your application) Preferred But Not Required Salesforce Administrator Certification or other Salesforce certifications Experience with contract review, billing systems, or process automation Project management experience Interview Process Candidates will complete a practical skills assessment focused on identifying real-world data and process issues, presenting solutions, and demonstrating strong critical thinking. More About Us: Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore's dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This comes to life in three core product lines: Bluecore Communicate™ a modern email service provider (ESP) + SMS Bluecore Site™ an onsite capture and personalization product Bluecore Advertise™ a paid media product At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! The Engineering team's Technical Services arm at Bluecore is committed to delivering quality products and services by holding each other accountable and always being open and honest. We use curiosity and creativity to drive ourselves and our customers towards higher levels of success while fostering a fun and collaborative environment. Bluecore's Forward Deployed Engineer (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform. As FDE , you will bring your technical know-how to the main connections of the Bluecore engine to our clients - drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer's vertical, audience behavior and product mix. As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring and maintaining the intake and manipulation of client data across multiple channels including websites, SFTP clients, and Google Cloud Functions, (3) utilizing internal infrastructure and tooling to solve complex, often-unique, client-specific problems, and (4) interfacing with clients to help them understand and best utilize our array of products and services. Besides raw intellect and the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry's top online retailers, all of which have very stringent requirements around the look and feel of their strategic communications. You Are A Perfect Fit If You Love: Interfacing with Clients: You are someone who loves chatting with clients and figuring out how to push the limits of Bluecore's technology for them. You are an equal parts engineer, consultant, and subject matter expert with distinct gravitas. Our customers are often non-technical and are responsible for choosing and buying technically sophisticated products. The better we are at helping them understand and use our product, the more successful they will be and the more they will appreciate Bluecore. Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle and the process of iterating and ideating before implementing a solution, and you are able to break complex problems into simple components for better analysis and digestion. Metrics and Data: You are someone who finds yourself consumed by daily, weekly and monthly metrics and loves turning those into best practices. Seriously, you will advise executive-level decision-makers at industry-leading brands on best business practices. Teaching Others: You are someone who actually believes that diversity in thought and skills makes for a better workplace and a better you. Responsibilities: Write client-side JavaScript to be run on clients' websites and configure custom recommendation logic using domain-specific tooling. Serve as the technical point-of-contact for clients both pre- and post-launch: working with them to integrate their website and databases with Bluecore, as well as helping establish and maintain a strong, long-term technical relationship between their systems and Bluecore. Working closely with clients and with our Customer Success team to think creatively and strategically about ways to extract maximum value from the Bluecore platform, designing and implementing custom technical solutions as needed. Develop the best technical solution possible for the toughest challenges that our customers will throw at you. Ideate, develop, and improve upon internal tooling, procedures, and processes that facilitate the work of the Technical Services team. Monitor the overall health and uptime of our most critical connections to clients Work as a liaison between clients, Customer Success, and the product development team to improve Bluecore's product offering. Requirements Experience 2-7 years into Solutions Engineering. Successful completion of a reputable Coding Bootcamp or similar level of programming knowledge. Current or past professional experience in a client-facing role, working and communicating directly with customers. Fluent in JavaScript and familiar with various other web development technologies. Ability to take ambiguous workflows and turn them into structured processes. Nice to have Expose to (interested in learning) in SQL, Python, or Google Cloud functions. Familiarity with Marketing, Advertising, eCommerce, or other Emerging Technology (Artificial Intelligence, etc.) platforms. Ability to grow into a client-facing technical resource as career progresses in Bluecore. Shift Timings - 6:30 PM IST - 2:30 AM IST More About Us: Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore's dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This comes to life in three core product lines: Bluecore Communicate™ a modern email service provider (ESP) + SMS Bluecore Site™ an onsite capture and personalization product Bluecore Advertise™ a paid media product At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! QA Specialist, Campaign Development US Hours: 9AM to 5PM EST Job Description As a Quality Assurance Specialist, you will be the final checkpoint for all promotional campaigns, ensuring every email, web, and SMS message is delivered flawlessly. With an extreme eye for detail, you will conduct final reviews before deliverables reach our customers, minimizing revisions and feedback rounds. This is a unique opportunity to help reshape our workflows and contribute directly to an outstanding customer experience. Responsibilities Develop and execute comprehensive test plans based on campaign requirements and specifications. Conduct rigorous testing of email and website campaigns across multiple devices, browsers, and platforms using tools like Litmus, Email on Acid, BrowserStack, or LambdaTest to ensure flawless rendering and functionality. Verify all functional elements, including link accuracy, tracking implementation, and audience segmentation. Clearly report, track, and validate issues and defects using our internal feedback and project management systems. Analyze and document recurring issues to identify trends and help the team implement long-term solutions. Act as a point of contact for Onboarding, Customer Success, and Project Management teams for any project-specific questions and updates. Requirements Qualifications & Experience Bachelor's degree from an accredited college or university. A minimum of 2 years of hands-on experience in a production QA role. Technical Skills Solid understanding of web development fundamentals, including HTML5, CSS3, and JavaScript. Knowledge of W3C and WCAG accessibility standards and best practices. Cognitive Skills Exceptional attention to detail, with a focus on pixel-perfect execution. A strong understanding of design aesthetics, graphic standards, and brand consistency. Excellent communication and documentation skills. Tools Proficiency with browser inspector tools for cross-browser testing and debugging. Experience with Accessibility testing. Hands-on experience with design tools such as Photoshop, Sketch, or Figma . Familiarity with project management software like JIRA, Asana, Trello. Work Hours This full-time position requires working during US business hours, Monday through Friday, from 9:00 AM to 5:00 PM EST which translates to 6:30 pm till 2:30 am IST . Occasional flexibility may be needed to meet project deadlines. We offer a competitive compensation and benefits package, with a strong focus on work-life balance. If you are a results-oriented leader with a passion for building beautiful and functional marketing experiences, we encourage you to apply! More About Us: Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore's dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This comes to life in three core product lines: Bluecore Communicate™ a modern email service provider (ESP) + SMS Bluecore Site™ an onsite capture and personalization product Bluecore Advertise™ a paid media product At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.