LEAD School logo

Customer Success Manager

4 years

0 Lacs

punjab

Posted:4 hours ago| Platform: GlassDoor logo

Apply

Skills Required

learning retention data reports management saas integrity communication

Work Mode

On-site

Job Type

Part Time

Job Description

Department
Customer Success & Growth
Job posted on
Sep 24, 2025
Employee Type
Probationer
Experience range (Years)
4 years - 10 years

The Customer Success Manager plays a critical role in helping us achieve this
mission - they directly work with teachers and schools to ensure that our
system is effectively implemented to achieve the desired learning outcomes.
We are looking for highly competent professionals who understand what it
takes to ensure quality education and are excited by the idea of spending
time at our partner schools.
Must:
  • Ensuring high customer NPS across all partner schools in territory.
  • Partner with the Academic & Sales team to develop plans that can
contribute to the success of partner school and improve client results.
  • Retention of partner schools.
  • Increasing student admission in the partner schools.
  • Ensuring timely dues collection from partner schools.
  • Oversee BTL campaigns, engage in and improve upon in-house brand
promotions.
  • Track & review Client Data, reports on account progress, goals, and
quarterly initiatives to share with team members, stakeholders, and
possible use in future case studies or company training
Should:
  • 7-8 account management experience in customer facing concept selling
organizations preferably SaaS/FMCG/Industrial solution provider.
  • Ready to travel across PAN India as and when required.
  • Possesses honesty, integrity, strong work ethic, and team skills.
  • Strong problem solving and communication abilities; is organized and
efficient.
  • Excited by and open to new ideas and new ways of doing things.
  • Proven ability to meet deadlines in a high-paced work environment.
  • Proficient with multiple technologies.
Nice:
  • Account management & Sales

Department: Customer Success
Location- Chandigarh

More Jobs at LEAD School

Customer Service Manager

Gurugram, Haryana, India

Experience: Not specified

|

Salary: Not disclosed

Intern - Inventory Management ( Supply Chain Management)

Gurugram

Experience: Not specified

|

Salary: Not disclosed

General Manager - HRBP & COE Learning & Development

Mumbai, Maharashtra, India

5.0 - 7.0 yrs
|

Salary: Not disclosed

Area Manager

Sagar, Madhya Pradesh, India

6.0 - 6.0 yrs
|

Salary: Not disclosed

Taxation Manager

Mumbai, Maharashtra, India

2.0 - 3.0 yrs
|

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
LEAD School logo
LEAD School

Education Technology

Mumbai

RecommendedJobs for You

Orbcomm Technologies logo

Customer Success Manager

Orbcomm Technologies

hyderabad

Loop Subscriptions logo

Customer Success Manager

Loop Subscriptions

gurgaon

LEAD School logo

Customer Success Manager

LEAD School

punjab

Zinit B2b India logo

Customer Success Manager

Zinit B2b India

noida

GradRight Inc. logo

Customer Success Manager

GradRight Inc.

gurugram, haryana, india

worxogo logo

Customer Success Manager

worxogo

mumbai, maharashtra, india

Customer Success Manager

Passion.io

karnataka

Meltwater logo

Customer Success Manager

Meltwater

bengaluru, karnataka, india

Meltwater logo

Customer Success Manager

Meltwater

delhi, delhi, india

insightsoftware logo

Customer Success Manager

insightsoftware

hyderabad, telangana, india