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Inmakes
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Customer Success Manager

Customer Success Manager

Inmakes

5 - 9 years

0 Lacs

kochi kerala

Posted:21 hours ago| Platform: Shine logo

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Skills Required

customer satisfaction retention process improvement sales tech quality management relationship management customer success manager

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Success Manager (CSM) at Inmakes Infotech Pvt Ltd, you will be responsible for contributing to the company's commitment to delivering high-quality customer experiences. Working under the Quality Department, your primary focus will be on enhancing customer satisfaction, retention, and process improvement. Your role as a CSM will involve acting as a bridge between the sales, tech, and quality teams. This responsibility entails ensuring a seamless customer journey and fostering long-term engagement with clients. Your customer-centric approach, coupled with a strong emphasis on process-driven strategies and a passion for relationship management, will be essential in excelling in this position. If you have at least 5 years of relevant experience and believe you have valuable contributions to make to our company, we welcome you to join our team in Cochin. This is a full-time, permanent position with a salary ranging from INR 40,000 to 50,000 per month. We are looking to fill one vacancy with a dedicated and enthusiastic individual who shares our commitment to exceptional customer service. Apply now to be a part of our team and help us drive customer success at Inmakes Infotech Pvt Ltd.,

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Customer Success Manager