Customer Success Lead / Manager

Customer Success Lead / Manager

Bengaluru | Work from Office

India & Dubai

We believe customer success is the heartbeat of a high-growth SaaS company. And now, we’re looking for a Customer Success Leader who will not just manage clients but own the mission of reducing churn to near zero.

What’s in it for you?

• Work directly with the Founder & CEO

  — get a front-row seat to the scale-up journey.
• Be part of a team obsessed with speed, simplicity, and customer love.

• Entrepreneurial freedom

  : You’re not here to follow a manual; you’ll write it.

• Real impact

  : every decision you make will directly affect revenue, retention, and growth.

Who are you?

• A doer

  , not just a talker. You thrive in chaos and create order.
• You know how to win customer trust, reduce churn, and turn clients into brand evangelists.
• You’re as comfortable talking to a CEO as you are troubleshooting with an agent.
• You believe customer success is revenue growth in disguise.

How to Apply:

boring resumes

1. Introduce yourself.
2. Explain how you would minimize churn in a high-growth company like LeadRat.

I’ll make LeadRat churn-proof

If you’ve been waiting for that dream role where you can think like a founder, act like a founder, and grow like a founder — this is it.

• 🌐 LeadRat — World’s Easiest Real Estate CRM | Built for Speed. Loved for Simplicity.