Customer Success Intern

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Key Responsibilities

• Call users to collect feedback and identify areas for product improvement.
• Engage with customers in the first month post-onboarding to ensure all issues are resolved.
• Conduct follow-ups to prevent account churn and enhance customer satisfaction.
• Build strong relationships with customers to foster long-term engagement.
• Collaborate with internal teams to relay customer insights and drive product enhancements.
  

Required Skills & Qualifications

• Strong interpersonal skills with the ability to build relationships easily.
• Excellent communication skills (verbal and written).
• Proactive, resourceful, and a great team player.
• Understanding of the B2B sales process.
  

What We Offer

• Hands-on experience in customer success and relationship management.
• Exposure to B2B sales processes and customer engagement strategies.
• A collaborative and dynamic work environment.
• Potential opportunities for career growth within the company.