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Customer Success Intern

Customer Success Intern

FreJun

0 years

0 Lacs

india

Posted:23 hours ago| Platform: Foundit logo

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Skills Required

b2b sales process

Work Mode

Remote

Job Type

Full Time

Job Description

This is a remote position.

We are looking for a proactive and resourceful Customer Success Intern to join our team. The ideal candidate will be responsible for engaging with users to collect feedback, ensuring a smooth onboarding experience, and maintaining customer relationships to improve retention.

Key Responsibilities:

? Call users to collect feedback and identify areas for product improvement. ? Engage with customers in the first month post-onboarding to ensure all issues are resolved. ? Conduct follow-ups to prevent account churn and enhance customer satisfaction. ? Build strong relationships with customers to foster long-term engagement. ? Collaborate with internal teams to relay customer insights and drive product enhancements.Requirements

Required Skills & Qualifications:

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Customer Success Intern