Customer Success Intern

An ideal candidate would be someone from a business administration background and who has skill and interest in making a career in post-sales or Customer Success profiles and enjoy working directly with Clients and coordinating with internal teams to deliver best results for the Client.

JOB ROLES

• Coordinate with Internal teams to track and update current campaign status.

• Coordinate with the CS team to understand the client’s directives.

• Maintain a healthy process flow and work flow with the internal teams to ensure campaigns are delivered on time.

• Ensure that the client specifications are well understood by the internal teams.

• Launch campaigns once received from Client or internal customer success teams.

• Keep proper and effective track of deliverables and other details as specified in the campaign details and timelines.

SKILLS:

• Excellent English skills- written and spoken

• Excellent MS Excel skills

• Ability to communicate effectively.

TECHNICAL SKILLS:

• MS office Qualification: Must have completed at least higher secondary education.