Customer Service/Customer Support Internship in Delhi

11 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Internship

Job Description

Are you a tech-savvy individual with a passion for customer service and technical support? Techworks is seeking a 'Customer Service/Customer Support Intern' with expertise in technical analysis, troubleshooting, and English proficiency. As part of our dynamic team, you will have the opportunity to enhance your skills while providing top-notch support to our clients.

Selected Intern's Day-to-day Responsibilities Include

  • Providing exceptional customer service.
  • Managing customer content using the content management software.
  • Assisting customers with technical issues, offering troubleshooting solutions.
  • Conducting technical analysis to identify and resolve customer concerns.
  • Collaborating with the technical support team to escalate complex issues.
  • Documenting customer interactions and resolutions accurately.
If you are a proactive problem-solver with a strong technical background and excellent communication skills, we want you on our team. Apply now and kick-start your career in customer service at Techworks!
About Company: Techworks offers a complete suite of products and services that come together to form executable and customizable solutions for a wide spectrum of applications in digital signage, information distribution, and experience centers for a large number of industry verticals.We started operations 11 years ago. Promoted by professionals with over 30 years of experience in audio, video, broadcast, exhibitions, and events. We create a complete technology platform—both hardware and software—which addresses the current-day communication needs of user organizations. The technology platform includes a wide spectrum of state-of-the-art hardware and software, which, coupled with our business knowledge and expertise, provides truly accruable benefits to users of our solutions and services.

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