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Knya
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Customer Service/Customer Support Internship in Mumbai

Customer Service/Customer Support Internship in Mumbai

Knya

0 years

0 Lacs

mumbai metropolitan region

Posted:1 month ago| Platform:

Apply

Skills Required

service support chat tracking updating metrics vision

Work Mode

On-site

Job Type

Internship

Job Description

Selected Intern's Day-to-day Responsibilities Include

Assist in handling customer queries across email, chat, and calls, ensuring timely and accurate responses.
Support in tracking and updating customer requests related to orders, returns, and product information.
Work with the customer support team to monitor service metrics (FRT, AHT) and share feedback for process improvements.

About Company: KNYA Med is India's leading online medical apparel brand. The brand was founded in 2021 by husband-wife duo, Vanshika, and Abhijeet Kaji. The vision of KNYA Med is to fill the gap in functional and fashionable medical apparel for the medical industry across the country at multiple levels.
KNYA Med has raised seed funding, led by DSG consumer partners, with participation from the promoter family of Narayana Health and Cipla Health amongst others. Since its inception, KNYA Med products have been delivered to 900+ cities and 200+ medical institutes across India

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Customer Service/Customer Support Internship in Mumbai