Attending to the Client's calls and addressing all their software queries on time.
Possessing excellent product knowledge to enhance customer support.
Conducting Online Demo & Training for New & Existing Clients.
Installing and configuring Biometric Access Control software.
Collate feedback from Customers & share it with the Software Development team.
Identifying hardware and software solutions & troubleshooting technical issues.
Conducting research on the potential Client's database as per the requirement.

About Company: GreyBits is a leading software development company based in Mumbai, Maharashtra, the financial capital of India. Backed by capable management, the magic of the experience, and a brilliant resource bank, GreyBits strives to bring technology to life to change life itself. We have a stellar track record of successful customer implementations.
At GreyBits, we provide excellent web and windows based software development. We have a professionally trained and experienced team of experts. We use all the latest technologies for development. We ensure that customers are satisfying their most complex needs. We are dedicated to helping our customers to improve their business by implementing our high-quality solutions. We build comprehensive and cost-effective solutions to meet the requirements of the clients. We make sure we exceed clients' expectations so that they can focus on their core competencies to improve or expand their business.

More Jobs at GreyBits Technologies

Customer Service/Customer Support Internship in Mumbai

mumbai metropolitan region

Experience: Not specified

Salary: Not disclosed

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Customer Service/Customer Support Internship in Mumbai