Customer Service Team Lead

3.0 - 5.0 years

7.0 - 9.0 Lacs P.A.

Mohali

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Team LeadershipTeam ManagementTeam HandlingCustomer ServiceBPO ManagementPerformance Review

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead and mentor a customer service team. Handle escalations, conduct reviews & training. Provide performance insights, ensure policy compliance & drive continuous improvement through process optimization.

Vinclo Systems
Not specified
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