Infiniserve IT solution Inc., established in 2019 in Patna, is a staffing company that connects employers with qualified job candidates for temporary, permanent, or contract positions. The company handles recruitment, screening, and placement to meet the staffing needs of various businesses. Infiniserve IT solution acts as a bridge between employers and job seekers, specializing in finding the right candidates for diverse roles.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Patna. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and maintaining high phone etiquette standards. The role also involves improving the overall customer experience by addressing inquiries, resolving issues, and providing necessary information to customers.

Qualifications

Skills in Customer Support and Customer Service
Experience in ensuring Customer Satisfaction and enhancing Customer Experience
Proficiency in maintaining professional Phone Etiquette
Excellent communication and interpersonal skills
Ability to handle multiple tasks and work efficiently in a fast-paced environment
Previous experience in a customer-centric role is an advantage
Bachelor's degree in Business Administration, Communications, or related field is preferred

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Customer Service Specialist