Customer Service Specialist

Role Overview: As a Customer Service Specialist based in Chandigarh, India, you will play a crucial role in ensuring customer satisfaction by handling inquiries and resolving issues. Your responsibilities will include assisting customers via phone and email, maintaining a positive customer experience, and following established service protocols and phone etiquette. Key Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues efficiently and effectively - Maintain a high level of customer satisfaction - Adhere to established service protocols and phone etiquette Qualifications Required: - Proficiency in Customer Support, Customer Service, and Customer Satisfaction skills - Strong expertise in Phone Etiquette - Capability to enhance Customer Experience - Excellent communication and interpersonal skills - Proven problem-solving abilities and attention to detail - Previous experience in a customer-facing role is preferred - Bachelor's degree or equivalent (Note: No additional details about the company were provided in the job description.),