Customer Service Specialist

Role Overview: As a Customer Service Specialist at Cretekala Studio Private Limited, you will play a crucial role in ensuring excellent customer support and satisfaction. Your responsibilities will include handling customer inquiries, addressing and resolving issues, and maintaining a high standard of customer experience. Based in Nashik, this full-time, on-site position requires strong customer support, service, and experience skills. You will be responsible for managing phone communications, responding to email inquiries, and providing professional assistance to customers on a daily basis. Key Responsibilities: - Handle customer inquiries and address and resolve issues promptly - Maintain a high standard of customer experience through effective communication - Manage phone communications and respond to email inquiries in a timely manner - Provide professional assistance to customers on a daily basis Qualifications Required: - Excellent communication and interpersonal skills - Keen attention to detail and strong problem-solving abilities - Ability to work independently and collaboratively within a team - Previous experience in a customer service role would be advantageous - Bachelor's degree in Business Administration, Communications, or a related field is preferred Join Cretekala Studio Private Limited and be part of a dynamic team that is redefining the landscape of concrete design through creativity and innovation.,