QCONNECT SOLUTIONS LIMITED

Company Description QCONNECT SOLUTIONS LIMITED is a management consulting company based in Surrey, United Kingdom. We specialize in providing expert consulting services to a diverse range of clients. Our team is dedicated to delivering effective solutions that drive business growth and operational excellence. With a commitment to client satisfaction, QCONNECT SOLUTIONS LIMITED stands out for its strategic insight and innovative approach. Role Description This is a full-time, on-site role for a Customer Service Associate located in Secunderābād. The Customer Service Associate will be responsible for providing exemplary customer support, ensuring customer satisfaction, and handling customer inquiries and complaints through phone and other communication channels. Day-to-day tasks include managing customer interactions, resolving issues, and enhancing the overall customer experience. Qualifications Customer Support and Customer Service skills Proficiency in managing Customer Satisfaction and Customer Experience Strong Phone Etiquette Excellent communication and interpersonal skills Ability to work effectively in an on-site environment Previous experience in customer service roles is beneficial High school diploma or equivalent; additional qualifications in customer service are a plus