Customer service associate

QCONNECT SOLUTIONS LIMITED

0 years

0 Lacs

Secunderābād Telangana India

Posted:5 days ago| Platform:

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Skills Required

service management consulting drive support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

QCONNECT SOLUTIONS LIMITED is a management consulting company based in Surrey, United Kingdom. We specialize in providing expert consulting services to a diverse range of clients. Our team is dedicated to delivering effective solutions that drive business growth and operational excellence. With a commitment to client satisfaction, QCONNECT SOLUTIONS LIMITED stands out for its strategic insight and innovative approach.

Role Description

This is a full-time, on-site role for a Customer Service Associate located in Secunderābād. The Customer Service Associate will be responsible for providing exemplary customer support, ensuring customer satisfaction, and handling customer inquiries and complaints through phone and other communication channels. Day-to-day tasks include managing customer interactions, resolving issues, and enhancing the overall customer experience.

Qualifications

Customer Support and Customer Service skills
Proficiency in managing Customer Satisfaction and Customer Experience
Strong Phone Etiquette
Excellent communication and interpersonal skills
Ability to work effectively in an on-site environment
Previous experience in customer service roles is beneficial
High school diploma or equivalent; additional qualifications in customer service are a plus

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Customer service associate