Customer Service Representative

As a Customer Support Representative, you will be responsible for providing correct and effective communication to existing and prospective customers regarding products and their applications. Your main focus will be on developing long-term positive customer relationships to enhance customer satisfaction, loyalty, and confidence in our company as a preferred partner. Additionally, you will be in charge of data collection and management, identifying customer needs, and addressing query calls by closing them efficiently. To excel in this role, you must possess good communication skills, be self-motivated, and exhibit core selling skills along with effective customer relationship management abilities. You will be expected to engage in telephonic interactions with customers, providing them with relevant information about our products and services, while also acquiring and analyzing information to evaluate the validity of customer concerns. The ideal candidate for this position is a graduate with 0.6 to 2 years of post-graduation experience in Customer Support catering to UK, USA, or Australian clients. Fluency in English is mandatory, as the job location is in Navrangpura, Ahmedabad, Gujarat, and the work will be conducted in person during evening, fixed, or US shifts with weekend availability. This is a full-time, permanent position that offers benefits such as provided food, paid time off, leave encashment, paid sick time, and a Provident Fund. If you are a fresh graduate with good communication skills and a desire to kickstart your career in customer support, this opportunity is perfect for you. Contact the employer at +91 9274018561 / 9265898168 to learn more and potentially secure this exciting role.,