Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Job Title: Customer Support Representative Location: CG Road, Ahmedabad Job Type: Full-Time | Rotational Shifts Job Summary: We are seeking a customer-focused and multilingual professional to join our support team as a Customer Support Representative. In this role, you will provide assistance to customers via phone, email, and chat across multiple languages. You will be responsible for ensuring timely and accurate responses, escalating potential complaints, and maintaining up-to-date customer records. Key Responsibilities: Provide responsive and effective support to customers in multiple languages via phone, email, or chat. Ensure customer inquiries are resolved promptly and accurately, following company protocols. Identify and escalate unresolved or sensitive issues to supervisors as appropriate. Maintain accurate and up-to-date customer information in the CRM system. Meet or exceed performance metrics related to response time, resolution, and customer satisfaction. Collaborate with internal teams to address and resolve complex customer concerns. Stay up to date with product knowledge and process changes. Required Skills & Qualifications: Language Proficiency: Fluency in English. Freshers with good English communication skills can apply. Customer Service Experience: 6 Months – 2 years of experience in a customer support/call center environment is preferred. Communication: Excellent verbal and written communication skills across different channels. Problem-Solving: Strong analytical and critical thinking skills to resolve customer issues efficiently. Technical Aptitude: Comfortable using CRM tools and support platforms (e.g., Zendesk, Salesforce, Freshdesk). Multitasking: Ability to handle multiple conversations and tasks in a fast-paced setting. Empathy & Patience: Strong interpersonal skills and the ability to remain calm and courteous during challenging situations. Time Management: Excellent organizational and time management skills. Adaptability: Willingness to work flexible hours, including nights, weekends, and holidays. Shift Timings: Candidates must be open to working any of the following rotational shifts: 07:00 PM – 04:00 AM 11:30 PM – 08:30 AM 04:30 AM – 01:30 PM 06:00 AM – 03:00 PM 11:00 AM – 08:00 PM 12:00 PM – 09:00 PM 02:30 PM – 11:30 PM 09:00 PM – 06:00 AM Additional Information: Work Environment: On-site Benefits: Leave Encashment One Time Meal Rewards and Recognition Yearly Appraisal Provident Fund Show more Show less
Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Customer Service & Support Shift Timings : 12:00 PM To 9:00 PM / 7:00 PM To 4:00 AM (Weekend Rotational) Job Description Responsible for providing correct & effective communication to existing & prospective customers about products & their applications Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting data and managing it Responsible for identifying customer needs and closing query calls Conduct telephonic interaction with customers provide information about product and services. Acquire and analyze relevant information to evaluate validity of concern. Education: Minimum qualification: 12th Pass Preferred Experience: 0-6 Months post graduation; experience in Customer Support to UK/USA/Australian Client Mandatory Skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Job Types: Full-time, Permanent Benefits: Food provided Paid time off Provident Fund Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹28,000.00 per month Benefits: Food provided Leave encashment Paid sick time Paid time off Provident Fund Schedule: Evening shift Fixed shift Night shift UK shift US shift Experience: Total work: 1 year (Preferred) Location: Navrangpura, Ahmedabad, Gujarat (Preferred) Technomine (92740 18561) Show more Show less
Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Marketing Specialist Shift Timings: - 10:30 AM TO 08:00 PM Working Days: - 6 Days (Twice a Month) Work Location :- Ahmedabad Employment Type: - Full Time ( Permanent ) Facility:- One Time Meal Provided, Leave Encashment, Provident Fund What we Offer Competitive Salary Opportunities for Career Growth and Development A dynamic and collaborative work environment About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions . Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. As a Marketing Specialist within our umbrella, you'll gain invaluable exposure to diverse markets, cutting-edge strategies, and the latest industry trends. With Technomine, you're not just joining a company; you're stepping into a global arena where your skills can thrive and your ideas can shine. We are looking for an enthusiastic Marketing Specialist to join us & be part of a new growing team with excellent career growth opportunities in near future. We are looking for an experienced Google Search Ads and Facebook Ads Specialist ( 1-2 years minimum experience in running Google Search Ads) with a strong background in campaign optimization and keyword research. The ideal candidate should be proficient in managing, analysing, and optimizing Google Search campaigns to drive high performance. Key Responsibilities: Manage and optimize Google Search campaigns to improve CTR, quality score, and ROI. Conduct thorough keyword research and analysis to identify high-performing keywords. Develop effective ad copies and test different variations to maximize campaign results. Write compelling ad copy and create engaging landing pages to enhance user experience. Collaborate with cross-functional teams to align marketing efforts and ensure cohesive messaging. Stay updated on the latest trends, best practices, and changes in Google Ads and digital marketing. Provide regular performance reports and strategic recommendations to clients and internal stakeholders. Monitor and adjust bids, targeting, and budgets to ensure optimal performance. Provide insights and recommendations for continuous improvement based on data analysis. Requirements: Proven experience in managing Google Search Ads campaigns. Facebook Ads, Campaigns Optimization In-depth knowledge of Google Ads, Analytics, and other relevant tools. Excellent communication and collaboration skills. Ability to manage multiple campaigns and projects simultaneously. Expertise in keyword research and selection strategies. Strong analytical skills with a data-driven approach to campaign optimization. Familiarity with Google Ads tools and best practices. Show more Show less
Navrangpura, Ahmedabad
INR 0.1 - 0.15 Lacs P.A.
Remote
Full Time
Dishwasher – Full-Time (7 Days Onsite)Location: [Specify Location] Reports To: Kitchen Manager / Head Chef 🔍 Job OverviewWe are seeking a dedicated and hardworking Dishwasher to join our kitchen team. This role is essential in maintaining cleanliness and sanitation standards by washing dishes, utensils, and kitchen equipment. The position requires working onsite for 7 days a week, ensuring the kitchen operates smoothly and efficiently. 📋 Key ResponsibilitiesDishwashing & Sanitization: Wash and sanitize dishes, glassware, flatware, pots, and pans using dishwashing machines or by hand. Kitchen Cleanliness: Maintain a clean and organized dishwashing area, including sweeping and mopping floors, wiping down counters, and taking out trash. Equipment Maintenance: Regularly check and maintain the dishwasher machine and other cleaning equipment, reporting any malfunctions or issues to the kitchen manager. Food Preparation Assistance: Support the kitchen staff with basic food preparation tasks such as peeling vegetables, portioning ingredients, and preparing salads when needed. Inventory Management: Monitor cleaning supplies and chemicals, notifying the supervisor when inventory is low, and ensuring proper storage and labeling of chemicals. Sanitation Compliance: Adhere to health and safety regulations related to kitchen hygiene and sanitation. Team Collaboration: Work closely with kitchen and serving staff to maintain efficient workflow and ensure a smooth operation. 🧠 Qualifications & SkillsExperience: Previous experience as a dishwasher or in a similar role is preferred but not required. Physical Stamina: Ability to stand for long periods and handle the physical demands of the job, including lifting heavy items. Attention to Detail: Strong attention to cleanliness and hygiene standards. Time Management: Efficiency in completing tasks quickly and effectively, especially during peak hours. Teamwork: Willingness to assist other kitchen staff and work as part of a team to ensure a smooth kitchen operation. Adaptability: Ability to handle various tasks and work in a fast-paced environment with changing demands. ⏰ Work ScheduleDays: 7 days a week (specific days off to be discussed)
Ahmedabad, Gujarat, India
Not disclosed
On-site
Full Time
Performance Marketing Lead Shift Timings: - 10:30 AM TO 08:00 PM Working Days: - 6 Days (Twice a Month) Work Location :- Ahmedabad Employment Type: - Full Time ( Permanent ) Facility:- One Time Meal Provided, Leave Encashment, Provident Fund What we Offer Competitive Salary Opportunities for Career Growth and Development A dynamic and collaborative work environment About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions . Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. As a Marketing Specialist within our umbrella, you'll gain invaluable exposure to diverse markets, cutting-edge strategies, and the latest industry trends. With Technomine, you're not just joining a company; you're stepping into a global arena where your skills can thrive and your ideas can shine. We are looking for an enthusiastic Marketing Specialist to join us & be part of a new growing team with excellent career growth opportunities in near future. We are looking for an experienced Google Search Ads and Facebook Ads Specialist ( 1-2 years minimum experience in running Google Search Ads) with a strong background in campaign optimization and keyword research. The ideal candidate should be proficient in managing, analysing, and optimizing Google Search campaigns to drive high performance. Key Responsibilities: Manage and optimize Google Search campaigns to improve CTR, quality score, and ROI. Conduct thorough keyword research and analysis to identify high-performing keywords. Develop effective ad copies and test different variations to maximize campaign results. Write compelling ad copy and create engaging landing pages to enhance user experience. Collaborate with cross-functional teams to align marketing efforts and ensure cohesive messaging. Stay updated on the latest trends, best practices, and changes in Google Ads and digital marketing. Provide regular performance reports and strategic recommendations to clients and internal stakeholders. Monitor and adjust bids, targeting, and budgets to ensure optimal performance. Provide insights and recommendations for continuous improvement based on data analysis. Requirements: Proven experience in managing Google Search Ads campaigns. Facebook Ads, Campaigns Optimization In-depth knowledge of Google Ads, Analytics, and other relevant tools. Excellent communication and collaboration skills. Ability to manage multiple campaigns and projects simultaneously. Expertise in keyword research and selection strategies. Strong analytical skills with a data-driven approach to campaign optimization. Familiarity with Google Ads tools and best practices. Show more Show less
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Job Title: Operations Manager – CCTV Surveillance Location: Technomine, Ahmedabad Work Schedule: 6 Days Working | Weekly Rotational Shifts Experience Required: Minimum 5+ years in operations management (preferably in surveillance/BPO/KPO environment) Team Size Managed: 50+ team members Client Base: Global (US/UK/Canada preferred) Job Summary: Technomine is seeking an experienced Operations Manager – CCTV Surveillance to lead and oversee our surveillance operations team. The ideal candidate will have a proven track record in managing large teams, ensuring high service levels, and effectively liaising with international clients. This role requires strong leadership, operational excellence, and people management skills in a high-security, client-centric environment. Key Responsibilities: Team Management: Lead, mentor, and manage a team of 50+ CCTV surveillance executives across multiple shifts. Operational Oversight: Ensure daily operations are carried out efficiently, maintaining service level agreements (SLAs), turnaround times (TATs), and quality metrics. Client Coordination: Act as the key point of contact for global clients; manage expectations, resolve escalations, and conduct regular performance reviews. Process Optimization: Identify operational gaps and implement process improvements to enhance productivity, accuracy, and client satisfaction. Compliance and SOPs: Ensure strict adherence to company and client-specific standard operating procedures (SOPs), data privacy, and compliance guidelines. Reporting: Generate and analyze regular reports on team performance, shift coverage, incident logs, and client feedback. Training & Development: Collaborate with the training team to onboard new team members and upskill existing staff to ensure consistent quality. Crisis Management: Handle emergency escalations, security breaches, or service disruptions promptly and professionally. Key Requirements: Education: Bachelor’s degree in any discipline. Additional certifications in security/surveillance/operations are a plus. Experience: Minimum of 5 years in an operations management role, preferably in CCTV surveillance, BPO/KPO, or a security services firm. Experience handling global clients (UK/US/Canada preferred). Proven ability to manage large teams (50+ staff). Skills: Strong communication and interpersonal skills Excellent organizational and problem-solving abilities Proficiency in shift planning, team scheduling, and KPI management Ability to thrive in a fast-paced and high-pressure environment Familiarity with surveillance tools, reporting dashboards, and MS Office Suite Work Conditions: Weekly rotational shifts (including nights/weekends based on team requirements) 6-day working schedule Onsite role at Ahmedabad location
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Job Titile - UK Healthcare Recruitment Shift Timings: - 12:30 PM -09:30 PM / 09:00 PM - 06:00 AM Working Days: - 5 Days Work Location :- Ahmedabad Employment Type: - Full Time ( Permanent ) Facility:- One Time Meal Provided, Leave Encashment, Provident Fund What we Offer Competitive Salary Opportunities for Career Growth and Development A dynamic and collaborative work environment About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions . Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. As a Marketing Specialist within our umbrella, you'll gain invaluable exposure to diverse markets, cutting-edge strategies, and the latest industry trends. With Technomine, you're not just joining a company; you're stepping into a global arena where your skills can thrive and your ideas can shine. We are looking for an enthusiastic Marketing Specialist to join us & be part of a new growing team with excellent career growth opportunities in near future. Job Description Responsibilities Sourcing, screening, interviewing, and evaluating candidates Fostering long-term relationships with candidates Reviewing and understanding job requirements Reviewing applicants to verify if position requirements are met Researching new technologies Maintaining database Preparing and sending daily recruiting reports to the team manager Handling clients Handling conference calls Acting as a mentor, instructing and training junior recruiters Qualifications Graduate in any discipline 1 to 3 years Good written and verbal communication skills Good interpersonal skills Proficiency in MS Office, and navigating the internet and social media channels Recruiting and sourcing Skills Negotiation and selling Skills Analytical skills Other Information: Job Location: Ahmedabad (Gujarat), C G Road In front of BSNL Office, Shift Timings : - 12:30 PM- 09:30 PM / 09 PM - 06 AM Skill Set Good Communication Skill Healthcare Recruitment Experience OR Experience of UK Healthcare compliance will be helpful ( 6 Months - 1 Year ) Computer Skill Job Types: Full-time, Permanent Benefits: Food provided Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Night shift UK shift Experience: Total Work: 1 year (Required) Work Location: CG Road Ahmedabad
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
About Technomine: Experience Required : - 4+ Years Job Location : - CG Road Ahmedabad Working Days : - 5 Shift Timings : - 11:00 AM to 08:00 PM One Time Meal Facility Available Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions . Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. We are looking for Senior and Intermediate Python Web Developers to join our growing team. This is a great opportunity to join an ambitious group of like-minded, talented individuals where you can grow your skills and make a real contribution to the future of the company. We build SaaS browser-based applications and with growing customer requirements we need to expand our team. Come and work on our exciting projects, bring your own ideas and make an impact. We are looking for someone with the following skills: ● 4+ years of Python and Flask or Django experience ● HTML/CSS ● Javascript programming for the web ● MySQL/MariaDB and SQLAlchemy ● Knowledge of object-oriented programming (OOP) principles ● Understanding of APIs, REST, XML ● Experience with UNIX-based operating systems ● Using Git and Github for CI/CD processes, PRs and code reviews Our tech stack is Python with Flask and SQLAlchemy running on Docker and hosted on AWS. We use MySQL, Linux, and our own custom Python modules for rapid creation of administration systems to solve customer problems. We write vanilla JS, HTML and CSS and try to keep things simple. These are the areas we need you to be proficient in, so tell us what you can do. If you have travel industry development experience – even better. Show us your passion with applications or tools you have developed yourself, or something you’re proud of that sets you apart from the rest. We’re interested in experience and enthusiasm as much as any qualifications you may hold.
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Shift Timings : - Rotational ( 24*7 ) - Flexibility Week Off - 2 ( on Week Days ) One Time Meal Facility Available Job Description : - Customer Service Representative – Travel Industry Location: Gujarat (CG Road, Ahmedabad) About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions. Our representatives can provide you with on-site support across the globe if required. With over ten years of experience and excellence in service, we have been a trusted business partner to our clients. () We are looking for someone with experience in managing a team of customer service agents (international customers) to join & be part of a new growing team with excellent career growth opportunities in near future. Summary of the job description and our expectations from candidates who apply follows below: Responsibilities: •Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organisational efficiency. •Co-ordinate the activities of the Customer Service team; provide support and advice to team members. •Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. •Evaluate customer feedback and identify ways to maximise customer satisfaction. •Ensure that standard operating procedures are documented and maintained. •Produce written reports when required to do so. · Attending to customer and client queries from foreign destination for Hotel/flight booking and respond professionally to inbound phone calls and emails, including urgent situations. Attend to incoming calls and emails from travel booking customers and understand their problem · Be a first point of contact to handle and resolve Customer Reservations, handling after sales enquirers, bookings, documentation, complaints handling, etc. · The candidate will be responsible to handle outbound tourism by communicating with suppliers, Follow - up with Travel Agents and Suppliers for Outbound packages · Monitor various channels where customers may post their grievances like email, forums, chat support · Delight the customers with prompt suggestions of ideas and solutions to their problems and ensure that customers are satisfied with your resolution. · Send an email confirmation detailing the resolution and asking for customer feedback. · Document common customer queries and integrate into our Frequently Asked Questions module · Maintain a deep understanding of our product, service and industry knowledge to be able to speak with customers about the most relevant features and functionality for their specific needs Work Details- Technomine Travel Solutions ADMIN EXECUTIVE – TRAVEL & TOURS • Tour loading • System updates • Ticketing (sending final documentation to suppliers and customers) • Sending rooming lists • E ticket checking • Other ad hoc duties as required by other departments from time to time Basic Qualifications: · Should have good knowledge of Travel Industry (International Destinations) · 3+ years' experience in Travel domain. · Fluency in English (oral and written communication skills) SHIFT TIMINGS : - 24*7 Rotational ( Biweekly Change in Shift will happen ) REQUIREMENT Ready to work in different timings considering it as his responsibility. Should be able to deal with clients, team members, be a part of client team meetings, training given by the client and also assist team members in different processes.
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Job Title: Travel Consultant – UK & USA Market (Overnight Shift) Company: Technomine Group of Companies Location: Ahmedabad Gujarat Shift: Overnight (UK & USA Market Support) Experience Required: Minimum 2+ Years GDS Required: Amadeus, Sabre, Galileo Food and Accomodation Facility is available Job Summary: Technomine Group of Companies is looking for an experienced and detail-oriented Travel Consultant to join our team supporting the UK/USA Market during overnight shifts . The ideal candidate must have a solid background in handling end-to-end travel operations using GDS platforms like Amadeus, Sabre, and Galileo , along with strong problem-solving skills and experience dealing with Ticketing. Key Responsibilities: Manage flight and hotel reservations , cancellations, schedule changes, refunds, and reissues using Amadeus, Sabre, and Galileo . Handle PNR creation and updates , including SSR requests and special service handling. Process ticket voids, reissues, and refunds , including securing lower fare bookings when possible. Support global corporate clients with travel bookings and modifications. Follow up on refund cases and ensure timely resolution. Manage and respond to escalation mailbox inquiries in a professional and timely manner. Provide training and refresher sessions to colleagues to ensure team knowledge and performance. Maintain accurate records of all client interactions and ticketing activities. Requirements: 2+ years of experience in international travel operations, specifically for the UK/USA market . Proficiency in Amadeus, Sabre, and Galileo GDS platforms. Experience handling corporate clients in a travel services environment. Strong understanding of fare rules, ticketing, reissues, and refunds . Excellent communication and email handling skills. Ability to work overnight shifts and manage UK market time zone requirements. Team player with a focus on training and knowledge sharing. Nice to Have: Familiarity with fare audits and quality control processes . Experience in customer escalations and issue resolution . Why Join Us? Be a part of a growing global travel support team. Work with prestigious corporate clients. Opportunities for growth, learning, and internal training initiatives. Competitive compensation and a supportive work environment.
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Job Title: Travel Consultant – UK & USA Market (Overnight Shift) Company: Technomine Group of Companies Location: Ahmedabad Gujarat Language : Spanish language is Compulsory Shift: Overnight (UK & USA Market Support) Experience Required: Minimum 2+ Years GDS Required: Amadeus, Sabre, Galileo Food and Accomodation Facility is available Job Summary: Technomine Group of Companies is looking for an experienced and detail-oriented Travel Consultant to join our team supporting the UK/USA Market during overnight shifts . The ideal candidate must have a solid background in handling end-to-end travel operations using GDS platforms like Amadeus, Sabre, and Galileo , along with strong problem-solving skills and experience dealing with Ticketing. Key Responsibilities: Manage flight and hotel reservations , cancellations, schedule changes, refunds, and reissues using Amadeus, Sabre, and Galileo . Handle PNR creation and updates , including SSR requests and special service handling. Process ticket voids, reissues, and refunds , including securing lower fare bookings when possible. Support global corporate clients with travel bookings and modifications. Follow up on refund cases and ensure timely resolution. Manage and respond to escalation mailbox inquiries in a professional and timely manner. Provide training and refresher sessions to colleagues to ensure team knowledge and performance. Maintain accurate records of all client interactions and ticketing activities. Requirements: 2+ years of experience in international travel operations, specifically for the UK/USA market . Proficiency in Amadeus, Sabre, and Galileo GDS platforms. Experience handling corporate clients in a travel services environment. Strong understanding of fare rules, ticketing, reissues, and refunds . Excellent communication and email handling skills. Ability to work overnight shifts and manage UK market time zone requirements. Team player with a focus on training and knowledge sharing. Nice to Have: Familiarity with fare audits and quality control processes . Experience in customer escalations and issue resolution . Why Join Us? Be a part of a growing global travel support team. Work with prestigious corporate clients. Opportunities for growth, learning, and internal training initiatives. Competitive compensation and a supportive work environment.
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Performance Marketing Lead Shift Timings: - 10:30 AM TO 08:00 PM Working Days: - 6 Days (Twice a Month) Work Location :- Ahmedabad Employment Type: - Full Time ( Permanent ) Facility:- One Time Meal Provided, Leave Encashment, Provident Fund What we Offer Competitive Salary Opportunities for Career Growth and Development A dynamic and collaborative work environment About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions . Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. As a Marketing Specialist within our umbrella, you'll gain invaluable exposure to diverse markets, cutting-edge strategies, and the latest industry trends. With Technomine, you're not just joining a company; you're stepping into a global arena where your skills can thrive and your ideas can shine. We are looking for an enthusiastic Marketing Specialist to join us & be part of a new growing team with excellent career growth opportunities in near future. We are looking for an experienced Google Search Ads and Facebook Ads Specialist ( 1-2 years minimum experience in running Google Search Ads) with a strong background in campaign optimization and keyword research. The ideal candidate should be proficient in managing, analysing, and optimizing Google Search campaigns to drive high performance. Key Responsibilities: Manage and optimize Google Search campaigns to improve CTR, quality score, and ROI. Conduct thorough keyword research and analysis to identify high-performing keywords. Develop effective ad copies and test different variations to maximize campaign results. Write compelling ad copy and create engaging landing pages to enhance user experience. Collaborate with cross-functional teams to align marketing efforts and ensure cohesive messaging. Stay updated on the latest trends, best practices, and changes in Google Ads and digital marketing. Provide regular performance reports and strategic recommendations to clients and internal stakeholders. Monitor and adjust bids, targeting, and budgets to ensure optimal performance. Provide insights and recommendations for continuous improvement based on data analysis. Requirements: Proven experience in managing Google Search Ads campaigns. Facebook Ads, Campaigns Optimization In-depth knowledge of Google Ads, Analytics, and other relevant tools. Excellent communication and collaboration skills. Ability to manage multiple campaigns and projects simultaneously. Expertise in keyword research and selection strategies. Strong analytical skills with a data-driven approach to campaign optimization. Familiarity with Google Ads tools and best practices.
Navrangpura, Ahmedabad Region
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
-Clean and sanitize office floors, carpets, and common areas. -Dust and wipe down desks, furniture, windowsills, and fixtures. -Empty trash bins and dispose of waste properly. -Maintain cleanliness of restrooms, including replenishing supplies like soap, paper towels, and toilet paper. -Clean kitchen and break areas, including wiping counters, cleaning appliances, and washing dishes. -Report any maintenance or repair needs to the office manager. -Ensure cleaning supplies and equipment are properly used and stored. -Follow health and safety standards and office policies related to cleanliness. -Support event setups or additional cleaning tasks as required.
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Technomine Group of Companies - Senior Talent Acquisition What we Offer Competitive Salary Opportunities for Career Growth and Development A dynamic and collaborative work environment About Technomine: Founded in 2008, we are a client centric Business Process Outsourcing and Knowledge Process Outsourcing partner based in India providing high quality services to our clients across the globe in the United States, United Kingdom, Europe and the Middle East. We primarily serve clients operating in the Video Surveillance, Travel Industry, Healthcare Industry, Medical Record Retrieval, Accounting Services, Recruitment firms and IT enabled Enterprise solutions. Our representatives can provide you with on-site support across the globe if required. With over sixteen years of experience and excellence in service, we have been a trusted business partner to our clients. At Technomine, we bridge the gap between talent and opportunity, offering Marketing Specialists the chance to collaborate with dynamic companies across the UK, USA, Canada, and Australia. Our network is a vibrant ecosystem of innovative businesses, each committed to excellence in their fields. As a Marketing Specialist within our umbrella, you'll gain invaluable exposure to diverse markets, cutting-edge strategies, and the latest industry trends. With Technomine, you're not just joining a company; you're stepping into a global arena where your skills can thrive and your ideas can shine. We are looking for an enthusiastic Marketing Specialist to join us & be part of a new growing team with excellent career growth opportunities in near future. "We are seeking HR professionals with proven experience in BPO, KPO, or the Travel sector." Experience: 3.5 to 5 Years of relevant experience in Talent Acquisition Role. Work Schedule: Shift: 11:00 AM – 08:00 PM IST / 11:30 AM to 08:30 PM Days: Monday – Saturday ( 6 Days Working ) Benefits: Food provided Leave encashment Provident Fund Schedule: Fixed shift Supplemental Pay: Yearly Bonus Education: Bachelor's (Preferred) Experience: Total Work: 3 year (Required) Language: English (Required) Location: Navrangpura, Ahmedabad, Gujarat (Required) Work Location: In person Objectives of this role Provide input to ensure that teams consist of diverse, qualified individuals Ensure that staffing needs are being met with a long-term strategy in mind Devise and implement sourcing strategies, such as an employer branding initiative, to build pipelines for potential applicants Create and implement end-to-end hiring processes to ensure a positive experience for candidates Form close relationships with hiring managers to ensure clear expectations for candidates and interviewers Responsibilities Coordinate with hiring managers to identify staffing needs and candidate selection criteria Source applicants through online channels, such as LinkedIn, Indeed and other professional networks Create job descriptions and interview questions that reflect the requirements for each position Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references Organize and attend job fairs and recruitment events to build a strong candidate pipeline Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders Take a Screening round of interviews and align the candidate according to our requirements. Make sure Turn Around Time for each profile is not extending. Maintain Records of hiring every month and recruiters ( Interview, Show Up, Selected, Rejected ) Maintain Strong Database of Niche requirements. Guide Recruitment Team according to the priority of the open positions Experience in conducting Recruitment Drive in Colleges Required skills and qualifications Two or three years of experience in a talent acquisition or similar role Experience in full-cycle recruiting, using various interview techniques and evaluation methods Proficiency with social media, CV databases, and professional networks Experience in using LinkedIn Talent Solutions to proactively source candidates Proficiency in documenting processes and keeping up with industry trends Excellent interpersonal and communication skills Preferred skills and qualifications Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems Professional credentials, such as HR Certification Institute
Ahmedabad, Gujarat, India
None Not disclosed
On-site
Full Time
Technomine is seeking a results-driven Paid Ads Executive to plan, execute, and optimize paid campaigns on Meta, Google, and Amazon for UK, USA, Canada and Australia based locations for generating Calls for Holiday Packages & Flights. Key Responsibilities Plan, create, and optimize paid campaigns across Google Ads, Facebook, Instagram, Amazon, and other platforms Conduct keyword research, competitive analysis, and develop compelling ad copy Monitor daily performance and make real-time optimizations to meet KPI targets Analyze campaign data and provide actionable insights through detailed reporting Manage advertising budgets and forecast allocation across channels Collaborate with creative and development teams on ad assets and landing pages Required Qualifications 2-4 years of hands-on paid advertising experience managing $10,000 - $ 25,000+ monthly spend Expert knowledge of Google Ads and Facebook Ads Manager Strong analytical skills with proficiency in Google Analytics and Excel Experience with conversion tracking, attribution models, and A/B testing Excellent English communication skills and ability to manage co-ordination Self-motivated with data-driven approach to optimization Preferred Qualifications Bachelor's degree in Marketing or related field Google Ads and Facebook Blueprint certifications Experience with LinkedIn Ads, e-commerce campaigns, and marketing automation platforms Basic HTML/CSS and SQL knowledge
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