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Sykes
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Customer Service Representative

Customer Service Representative

2 - 7 years

|

3 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

bpo customer service representative voice process networking customer satisfaction outsourcing technical support international voice asap testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Profile:
International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers
Shift Timings: Should be flexible to work in US Rotational Shifts.
Desired Skills: Need Excellent Communication skills in English.
Must-Have strong Technical Knowledge (Hardware, Software, and networking Concepts)
Working Days: 5 days working
Weekly Offs: 2 Week Offs(Rotational and Split)
Transport: Home Pickup and Home Drop.
Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

Education

High school diploma or equivalent

Experience Target

Call Center experience a plus

.

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