Customer Service Representative

Job Description: As a Customer Service Representative at our company, you will play a vital role in ensuring customer satisfaction. Your primary responsibility will be to provide exceptional support to our customers, addressing their inquiries, resolving any issues they may encounter, and guaranteeing a positive experience with our brand. Key Responsibilities: - Answering customer inquiries promptly and efficiently. - Resolving customer issues and escalating when necessary. - Ensuring a positive and seamless customer experience. - Utilizing excellent communication and interpersonal skills. - Demonstrating strong problem-solving abilities and attention to detail. Qualifications Required: - High school diploma or equivalent; associate or bachelor's degree is a plus. - Proven customer support experience or experience as a client service representative. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Fluency in spoken English with a neutral accent and good listening and articulation skills. - Minimum typing speed of 25-30 WPM with accuracy. - Familiarity with CRM/ Voice call tools preferred. If you are looking to join a team where customer satisfaction is paramount, and you possess the necessary qualifications and skills, we encourage you to apply for this full-time position. (Note: Additional company details not provided in the job description.),