Are you passionate about delivering exceptional customer serviceDo you thrive in a fast-paced and dynamic environmentIf so, were looking for enthusiastic individuals to join our team as Customer Service Representatives at our indoor gaming zone.

Key Responsibilities:

Customer Engagement:
Interact with customers in a friendly and welcoming manner, providing information about our games, attractions, and pricing.
Ticket Sales:
Efficiently handle ticket sales and transactions, ensuring accuracy in pricing and change given.
Game Assistance
: Assist customers in understanding game rules, operating game machines, and addressing any issues or questions they may have.
Safety and Security
: Maintain a safe and secure environment by enforcing gaming zone rules and policies. Address and report any safety concerns or incidents promptly.
Customer Feedback:
Collect and report customer feedback to improve the overall customer experience.
Cash Handling:
Handle cash and electronic payments accurately and securely, balancing cash registers at the end of each shift.
Cleanliness:
Ensure the gaming zone is clean and well-maintained, including game machines and common areas.
Team Collaboration:
Work collaboratively with other team members to ensure smooth operations and customer satisfaction.

Qualifications:

- Excellent customer service and communication skills.

- Ability to work in a fast-paced and high-energy environment.

- Strong problem-solving skills and the ability to handle customer inquiries and issues effectively.

- Cash handling experience is a plus.

- Must be reliable, punctual, and able to work flexible hours, including weekends and evenings.

- A passion for gaming and entertainment is a bonus.

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Customer Service Representative