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Paramount Health Services & Insurance TPA Pvt. Ltd.
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Customer Service Representative

Customer Service Representative

Paramount Health Services & Insurance TPA Pvt. Ltd.

0 years

0 Lacs

mumbai maharashtra india

Posted:2 weeks ago| Platform:

Apply

Skills Required

service network healthcare standardization management support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Paramount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and expert opinions. By administering a customized healthcare package, PHS ensures a high level of healthcare delivery for its clients.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Mumbai. The daily tasks include handling customer inquiries, providing customer support, addressing customer concerns, ensuring customer satisfaction, and enhancing the overall customer experience. The role requires regular interaction with clients to maintain and improve service quality.

Qualifications

Customer Service Representatives and Customer Service skills
Customer Support and Customer Satisfaction skills
Customer Experience skills
Strong communication and interpersonal skills
Ability to manage multiple tasks effectively
Problem-solving abilities and attention to detail
Previous experience in the health insurance sector is a plus
Bachelor's degree in any field or equivalent work experience

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Customer Service Representative