Posted:9 hours ago|
Platform:
On-site
Full Time
Magnum Group, established in 1993 and headquartered in Bhopal (MP), is an ISO 9001:2008 and ISO 27001:2013 certified company with over 2000+ staff. We specialize in BPO-BPM services, Contact Centers (Voice/Non-Voice, Email, Chat, Inbound/Outbound), HRO, IT solutions, Utility & Security Management. With 1200+ operational call center seats and a strong presence across Telecom, E-Governance, Infrastructure, and E-Commerce sectors, we serve both government and private clients. Our mission is to drive productivity and deliver measurable value for our clients.
This is a full-time, on-site role for a Customer Service Representative located in Bhopal. The Customer Service Representative will handle inbound and outbound communications, including voice, email, and chat interactions. Daily tasks include addressing customer inquiries, providing information, resolving complaints, maintaining customer satisfaction, and ensuring a positive customer experience.
Magnum Group
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