Customer Service Representative

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About the Role

Customer Service Representatives

Key Responsibilities

• Handle inbound and outbound calls to assist customers with queries and property-related information.
• Promote and sell real estate offerings to potential clients in international markets.
• Maintain high levels of professionalism and empathy during all customer interactions.
• Achieve sales and performance targets consistently.
• Update and maintain accurate customer records in CRM systems.
• Work collaboratively with cross-functional teams to ensure seamless customer experience.

Requirements

• Excellent English communication skills

  – both verbal and written.
• Minimum

  1–3 years of experience

  in an

  international voice process

  or

  international telesales

  .
• Strong persuasion, negotiation, and interpersonal skills.
• Ability to work in a

  rotational shift environment

  .
• Prior real estate telesales experience is an advantage but not mandatory.

What We Offer

• Attractive salary package up to ₹8 LPA.
• Opportunity to work with a prestigious global brand.
• Performance-based incentives.
• Professional growth in a fast-paced, dynamic environment.