Responding to inbound customer calls & provide support in a professional manner. Provide feedback to improve customer experiences. Opening available for both English & Hindi Voice support. No Sales and No Targets. Freshers & Experienced, both are welcome. For more details please call - 7349274295 or 9957717152
As a CAM Reconciliation Team Lead at RuralShores Business Services Pvt Ltd in Kanchipuram, your primary responsibility will be to oversee a team engaged in account reconciliation tasks. You will need to possess strong analytical skills, expertise in accounting and finance, and excellent communication abilities. The role involves working closely with blue-chip clients to manage over 100 complex processes through voice and non-voice services. Your contributions will support retail and FMCG organizations in expanding their reach into rural markets and enhancing their market share through on-ground assistance and financial inclusion services. To excel in this position, you must have prior experience in CAM Reconciliation and hold a Bachelor's degree in Accounting, Finance, or a related field. Your role will be critical in ensuring the smooth functioning of reconciliation tasks on a day-to-day basis, thereby contributing to the overall success of RuralShores as the world's largest rural BPO. If you are someone who thrives in a dynamic work environment, possesses a keen eye for detail, and enjoys leading a team towards common goals, this opportunity at RuralShores Business Services Pvt Ltd could be the perfect fit for you.,
Responding to inbound customer calls & provide support in a professional manner. Provide feedback to improve customer experiences. Opening available for both English & Hindi Voice support. No Sales and No Targets. Freshers & Experienced, both are welcome. For more details please call - 7349274295 or 9957717152
Company Description RuralShores is the world's largest rural digital operations company with over 14 centers across 9 states. We work with several blue-chip clients, handling over 100 complex IT/ITeS processes through voice and non-voice services. RuralShores also supports organizations in retail and FMCG sectors to penetrate rural markets through feet on street support and financial inclusion services. Our goal is to transform rural youth into confident and caring knowledge professionals by providing job opportunities at their doorstep, aiming to reach 100,000+ rural youth. Role Description This is a full-time on-site role for a Customer Service Representative located in Sausar. The Customer Service Representative will be responsible for handling customer inquiries, providing support through various channels, ensuring customer satisfaction, and maintaining a high level of customer service. Day-to-day tasks include responding to customer inquiries via phone and email, resolving customer issues, and improving the overall customer experience. Qualifications Customer Service, Customer Support, and Customer Experience skills Ability to ensure Customer Satisfaction and handle Customer Service Representatives Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in using customer service software and tools High school diploma or equivalent; Bachelor's degree is a plus Previous experience in a customer service role is an advantage
Responding to inbound customer calls & provide support in a professional manner. Provide feedback to improve customer experiences. Opening available for both English & Hindi Voice support. No Sales and No Targets. Freshers & Experienced, both are welcome. For more details please call - 73492 74295 / 99577 17152 / 95089 07401 / 98643 75018